Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

The freezer on my Sub-zero refridgerator is not working. 30…

Customer Question
The freezer on my...

The freezer on my Sub-zero refridgerator is not working

Contractor's Assistant: Can you guesstimate how old your Sub-Zero is? And just to clarify, what's the exact model?

30 yrs.

Contractor's Assistant: Do you plan on doing the work yourself?

No

Contractor's Assistant: Anything else we should know to help you best?

Can it be repaired

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 55 minutes by:
12/4/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,713
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

If the freezer on your Sub-Zero refrigerator is not working it should be able to be repaired. First how cold is the unit and is anything working on it at all? Also what is the model number?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
I do not know the Model.
The refridgerator works, only the FREEZER NOT WORKING
Where can I have it repaired?
How much that will cost approx
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Let me see if another tech can help just standby for a tech, do not reply here.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I
I… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
My old single ompressor model sub zero started out that to
my old single ompressor model sub zero started out that to keep freezer cold enough we had to turn thermostat all the way up. then refridgerator was freezing food. it is atill turned up and fridge is … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,457 satisfied customers
Older sub zero. ice maker works but extra water freezes on
older sub zero. ice maker works but extra water freezes on door making an icicle on right side edge of basket … read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,800 satisfied customers
About how long can we expect our sub-zero refridgerator to
About how long can we expect our sub-zero refridgerator to last? Ours is at least 28 years old and just stopped making ice. It is a large model (I forget the exact model, but it has two separate conde… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a Sub zero 501F. Last year, I had to have freon added
I have a Sub zero 501F. Last year, I had to have freon added to the right side (refridgerator side). Now my freezer is not cooling. The compressor gets hot, but there is no cooling. Is it possible tha… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
My service light is on and my refridgerator is not cooling
My service light is on and my refridgerator is not cooling to more than 57 degrees. The freezer is working fine. I called my usual repairman, but no return call. I do not think he is an authorized sub… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a Sub Zero Model 700TCI refridgerator/freezer (s/n(NNN) NNN-NNNN
I have a Sub Zero Model 700TCI refridgerator/freezer (s/n(NNN) NNN-NNNN that was installed in March of 2003. The freezer units work fine, but the refridgerator temperature varies between 34 degrees F … read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
my refrigerator has a spot on the back wall that freezes and
my refrigerator has a spot on the back wall that freezes and then melts sown the wall into the bottom. What is the problem? It is a 12 year old sub zero. Is it worth repairing and if so how much might… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a sub zero refridgerator. Ice has built up on the fridge
I have a sub zero refridgerator. Ice has built up on the fridge side. The freezer section still defrosts. A technician came out and removed all the ice but couldn't find a heating element on the fridg… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Yesterday afternoon I discovered discovered ice build up
Yesterday afternoon I discovered ice build up in the bottom left corner of my sub zero model 650. I called sub zero and the tech told me that once I removed the ice I should clear the tube with a solu… read more
MRANSWER
MRANSWER
TECHNICIAN
Bachelor\u0027s Degree
6,158 satisfied customers
Sub zero model #590 is 18 yrs. old. IS not cooling as it should
Sub zero model #590 is 18 yrs. old. IS not cooling as it should and inside of both the freezer door and refrigerator doors are hot. IS this unit a total loss, or can it be fixed? If so, what is PROBAB… read more
RUSS
RUSS
Vocational, Technical or Trade Scho
3,654 satisfied customers
We have a 20 year old sub-zero (fridge on top/freezer on bottom)
We have a 20 year old sub-zero (fridge on top/freezer on bottom) that the freezer has stopped working. The refridgeration unit was replaced for the fridge 2.5 yrs ago when we bought the house, so we d… read more
rob clement
rob clement
Owner/technician
Vocational, Technical or Trade Scho
593 satisfied customers
my 6year old son left the door open (with carrot), woke to
my 6year old son left the door open (with carrot), woke to find sub-zero side by side not working...actually only the refridgerator side is without power (not even light is on when open)...freezer sid… read more
Dave
Dave
Master's Degree
291 satisfied customers
My Sub Zero fridge is Model 361RFD installed in 1982. In December
My Sub Zero fridge is Model 361RFD installed in 1982. In December 2008 I spent $450 for a repair of a freon leak. Now, after returning from a one-week vacvation, the fridge is not working properly. As… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,800 satisfied customers
2 issues for sub zero 650 first vaccum condenser on. condenser
2 issues for sub zero 650 first : vaccum condenser on. condenser is clean. refridgerator is at currently set temp and cold. This has been like this for 6 months. second: this just started. The freezer… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,800 satisfied customers
We have a sub zero(all refridgerator, built in) that is about
We have a sub zero(all refridgerator, built in) that is about 40 years old. The motor is on the bottom. I cannot measure it right now as I am out of state. It still works fine except now it gets a lot… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Sub Zero Ref Error Code EC 50 - fridge and freezer temps OK
Sub Zero Ref Error Code EC 50 - fridge and freezer temps OK (38/00). 2004 sub zero model 680/S. What does this mean and what parts are needed to repair it? Thanks… read more
Accurate Appliance Service
Accurate Appliance Service
Business Owner
Vocational, Technical or Trade Scho
114 satisfied customers
The temp is too warm in freezer(19 degrees) and refridgerator
The temp is too warm in freezer(19 degrees) and refridgerator (42). It can't seem to get colder. I have vacumed out the coils. I did have service lite blinking. I then turned it off. there is now no s… read more
The Famous Forry
The Famous Forry
High School or GED
615 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x