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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Why does my smaller oven say self clean not possible?

Customer Question

why does my smaller oven say self clean not possible ?
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: PRD486JDGU / 04 - FD930600005 it's 4 years old
JA: Do you plan on doing the work yourself?
Customer: I put the larger oven on self clean after removing the racks it worked great but the smaller oven says self clean not possible
JA: Anything else we should know to help you best?
Customer: The err comm seems to come on a lot I have to turn the breaker off and reboot the appliance
Submitted: 11 months ago.
Category: Appliance
Expert:  Appliance Guru replied 11 months ago.

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Expert:  Appliance Guru replied 11 months ago.

DOes an error come up exactly and if so what does it say just COMM ERR?

Customer: replied 11 months ago.
comm err with the 800 number I just turn the breaker off to reset. Thats what the 800 # said to do
Expert:  Appliance Guru replied 11 months ago.

Does it happen all the time and still will not let you self clean even after a reset?