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My washer readout looks like 5Ud. What does that mean? I…

Customer Question
My washer readout looks...

My washer readout looks like 5Ud. What does that mean?

Contractor's Assistant: How long have you had your 5UD?

I don’t know what a 5Ud is. I’ve had the machine about a year.

Contractor's Assistant: What have you tried so far?

Nothing.

Submitted: 7 months ago.Category: Appliance
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Answered in 8 minutes by:
12/4/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,224
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

The error code is actually SUD but the manufacture uses the 5 as the letter S

Can I please have the Full model number of the unit to better assist you ?

And what type of detergent do you use in the washer?

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