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The spin cycle never ends. It will say 9 minutes left and…

Customer Question
The spin cycle never...

The spin cycle never ends. It will say 9 minutes left and then jumps back up to 11 minutes.

Contractor's Assistant: Just to clarify, what's the make and model of the appliance? And has it done this before?

Maytag Neptune, no it’s hasnt done this before. Even if I just put it on spin with nothing it in, it reverts back to a longer time.

Contractor's Assistant: Do you plan on doing the work yourself?

I already tried to clean the filters in the hoses but that didn’t work. I’d like a quick fix but will call for repair if needed.

Contractor's Assistant: Anything else we should know to help you best?

I did was a blanket that left a lot of lint in the washer about a week or so ago.

Submitted: 7 months ago.Category: Appliance
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Answered in 15 minutes by:
12/4/2017
Appliance Technician: Webb-Guy, Handyman replied 7 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,333
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Have you tried doing a hard reset by unplugging the unit for 5 minutes to do a hard reset?

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Customer reply replied 7 months ago
that didn't work
Appliance Technician: Webb-Guy, Handyman replied 7 months ago

ok now it sounds like its a possibility you may have lint built up in there. Beyond the lint trap.

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Customer reply replied 7 months ago
It started after washing the blanket that dropped it of lint
Appliance Technician: Webb-Guy, Handyman replied 7 months ago

now are the clothes still coming out wet?

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Appliance Technician: Webb-Guy, Handyman replied 7 months ago

as in more wet then they should be? Does it get up to high speed?

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Customer reply replied 7 months ago
I have to put on spin and that doesn't end either. It's goes from 7 min up to 10, etc. Until I stop it. It seems to be at high speed, but clothes are soaked if I don't do this. Spin seems on high speed.
Appliance Technician: Webb-Guy, Handyman replied 7 months ago

ok so its not a matter of spinning. Now what is the model number of the maytag you have? It could be a bad sensor or even a control board problem.

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Customer reply replied 7 months ago
MAH6500AWW
Appliance Technician: Webb-Guy, Handyman replied 7 months ago

so​ from the sounds of it I think the problem is with your control board needing to be replaced.

http://www.appliancepartspros.com/whirlpool-control-board-led-wp22004299-ap6006439.html

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Appliance Technician: Webb-Guy, Handyman replied 7 months ago

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know. Rating does not stop you from getting back to me in the event you need me. It has been a pleasure assisting you today.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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