Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My daughter has Model WRT1L1TZYW01 refrigerator. Freezer…

Customer Question
My daughter has Model...

My daughter has Model WRT1L1TZYW01 refrigerator. Freezer maintains 5 degrees F but fresh foods only down to 46 degrees. I removed and cleaned baffle from freezer to fresh food area with no improvement. cleaned coils. Is it the thermostat?

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

Whirlpool Model WRT1L1TZYW01 refrigerator purchased new in 2012 from Lowes. SN: VS316666582

Contractor's Assistant: Do you plan on doing the work yourself?

If it is likely the thermostat, then yes as it's an easy repair.

Contractor's Assistant: Anything else we should know to help you best?

NO, as stated earlier, I cleaned the coils and baffle between freezer and fresh food area.

Submitted: 6 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
12/3/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,625
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

If the fan is running in the freezer then that is likely a defrost issue you need to remove the rear panel in the freezer section. If the evaporator is built up with excessive frost you need to defrost the frost build up with a hairdryer or steamer. Then you need to check the heater for continuity and the defrost thermostat for continuity as well, that is clipped to the evaporator. It has to be cold to test it and it should read continuity with an ohm meter as well when cold. If all that tests good you likely have a bad defrost control. You will have to defrost all of it as the return vents may be iced up as well.

All that I ask is please use the FINISH BY RATING link at the top your page to select a *****5 STAR rating***** before leaving.....otherwise I receive ZERO credit for assisting you. Also this does not close the question out and you can come back anytime for FREE right here to me......Happy Holidays!

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

Hi there,
I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied I would really appreciate it if you could do that thanks!

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,625
18,625 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My Jenn-air refrigirator (model JCD2389GEQ) is not cooling
My Jenn-air refrigirator (model JCD2389GEQ) is not cooling down properly. The freezer section is just cold and the refr. is basically room temperature. The motor is running non-stop. How can I fix it?… read more
Appliance Guru
Appliance Guru
Owner and Technician
18,625 satisfied customers
I have a 1997 Whirlpool Refrigerator with the freezer on the
I have a 1997 Whirlpool Refrigerator with the freezer on the top. While the refrigerator is keeping the contents cold, water is collecting on the bottom of the lower section and in the crispers and no… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,159 satisfied customers
I have a GE Profile side-by-side refrigerator (model PS123SGPA
I have a GE Profile side-by-side refrigerator (model PS123SGPA BS) with 2 problems. (The freezer section seems to be operating OK): 1. The refrigerator control defaults to 62 degrees. If I try to rese… read more
Appliance Guru
Appliance Guru
Owner and Technician
18,625 satisfied customers
Ice is building up in freezer. The model is MFW2055FR200.
ice is building up in freezer JA: What's the make and model? And have you checked the settings recently? Customer: the model is MFW2055FR200 JA: Do you plan on doing the work yourself? Customer: yes J… read more
Appliance Guru
Appliance Guru
Owner and Technician
18,625 satisfied customers
Both the refrigerator and the freezer are not as cold as
Both the refrigerator and the freezer are not as cold as they should be. The freezer is not freezing. … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Model FFU14F5HWN freezer. setting is on 2 it is freezer
Model FFU14F5HWN freezer. setting is on 2 it is freezer everything solid therometer reads -9 … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Oven: I'm getting an F20 error code on my Miela steamer even
oven: Hi I'm getting an F20 error code on my Miela steamer even after I've rescaled it … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,041 satisfied customers
Amana bottom freezer refrigerator. Freezer is working fine.
Amana bottom freezer refrigerator. Freezer is working fine. Refrigerator compartment was barely keeping cold for a few days. I played around with Temp. settings and cleaned coil. Suddenly, a couple da… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a GE refrigerator / freezer and the freezer drawer is
Hi I have a GE refrigerator / freezer and the freezer drawer is stuck and will not open. Is there a locking mechanism on the unit? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
The freezer is frozen up. Wrt511szdw whirlpool top freezer
we are having issues with the top freezer of this new refrigerator and need to know what we should do to control the temperature. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a mcbm902s refrigerator/freezer unit and the freezer
i have a mcbm902s refrigerator/freezer unit and the freezer is cold but the refrigerator is warm. The cold air is not getting to the refrigerator and the coils in the freezer are iced over … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a Samsung refrig. R5261mdwp. The freezer side
r5261mdwp. The freezer side develops a sheet of ice (3" in the back and tapers to the front. ) in the bottom of the freezer. Is there a drain that's stopped up. I don't see a drain hole like I have had on other refrig. Thanks for your help. … read more
Appliance Guru
Appliance Guru
Owner and Technician
18,625 satisfied customers
Freezer is leaking water and freezes on bottom of freezer.
freezer is leaking water and freezes on bottom of freezer … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Refrigerator and freezer not cooling items in freezer and
Refrigerator and freezer not cooling items in freezer and ice melting … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a steam assist range. The steamer when out. Can not
I have a steam assist range. The steamer when out. Can not hear pump when I tried to drain. I get a message F 23. No one at kitchen aid has been able to help me.. This was a very expensive appliance n… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Whirlpool duet steamer WWW94HEAC and I have error
I have a Whirlpool duet steamer WWW94HEAC and I have error lights eo1 and F09 please help. Clothes are in there and the door won't open. Thanks lisa … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
Refrigerator / freezer dripping water into the refrigerator
Refrigerator / freezer dripping water into the refrigerator compartment - onto top shelves, into crisper drawers. Luckily so far not onto kitchen floor. Began noticing a couple of weeks ago. Thought I… read more
Appliance Guru
Appliance Guru
Owner and Technician
18,625 satisfied customers
Ice build up in bottom of freezer, Magic Chef side by side
Ice build up in bottom of freezer, Magic Chef side by side Model CSD2324ARW. What might be the problem? … read more
Appliance Guru
Appliance Guru
Owner and Technician
18,625 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x