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I have a norkold N500 RV refridgerator. I'm trying to use…

Customer Question
I have a norkold...

I have a norkold N500 RV refridgerator. I'm trying to use gas. the pilot lights right away, but it will not stay lit or start the refridgerator when I release the starter button. when i release the button, the pilot goes out and the igniter keeps attempting to light.

Contractor's Assistant: Just to clarify, what's the make and model of the appliance? And has it done this before?

Norcold N500

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Don't think so

Submitted: 8 months ago.Category: Appliance
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Answered in 3 days by:
12/7/2017
Appliance Technician: Rusty S, Home Appliance Technician replied 8 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?

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Customer reply replied 8 months ago
I am not were I can work on it. If you would just tell me what you think the problem is, I would be happy
Appliance Technician: Rusty S, Home Appliance Technician replied 8 months ago

Please allow me just a few minutes to prepare some information for you, thank you!

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Appliance Technician: Rusty S, Home Appliance Technician replied 8 months ago

If the pilot does not stay on, the thermocouple will need to be replaced. The complete service manual is attached!

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Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
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Experience: Master Technician at Self

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