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I have a whirlpool refrig model #MBR2258XES4. It was making…

Customer Question
I have a whirlpool...

I have a whirlpool refrig model #MBR2258XES4. It was making loads of ice and overflowing the bin and the cubes were spilling out onto the bottom. I removed all the cubes, made sure that the swing arm was secure and now the ice maker will not drop cubes....any ideas

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

16 years.....MBR2258XES4

Contractor's Assistant: Do you plan on doing the work yourself?

If I can

Submitted: 7 months ago.Category: Appliance
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Answered in 16 minutes by:
12/3/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,713
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Is the arm up now or down?

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

If the arm is up locked horizontal it will not make ice. It has to be down.

All that I ask is please use the FINISH BY RATING link on your page to select a *****5 STAR rating***** before leaving.....otherwise I receive ZERO credit for assisting you. Also this does not close the question out and you can come back anytime for FREE right here to me......Happy Holidays!

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

If you need more help let me know.

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Customer reply replied 7 months ago
The arm is down and moves up and down easily
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

OK the motor could be burned out, 16 years is beyond the life of the icemaker. Can you pop the front cover of the icemaker off?

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