Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a frididaire side by side I don’t know the model

Customer Question
I have a frididaire...

I have a frididaire side by side I don’t know the model number but it was purchased brand new in 2016.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

I recently moved, and when I hook up the water to the fridge in my new house. I don’t get water out of the dispenser. And no ice is being made. Please note that I had the fridge running without water hooked up for 2 months

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

Purchased in October 2016

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

The fridge runs almost non stop. So it seems I continuously hear it running

Submitted: 4 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 days by:
12/5/2017
Appliance Technician: Rusty S, Home Appliance Technician replied 4 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 159
Experience: Master Technician at Self
Verified

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?

May I please have your model number so I am able to provide you with accurate, model specific information?

Ask Your Own Appliance Question
Customer reply replied 4 months ago
Where can i find the model
Appliance Technician: Rusty S, Home Appliance Technician replied 4 months ago

It is in the refrigerator section, high on a side wall or on the ceiling.

Ask Your Own Appliance Question
Appliance Technician: Rusty S, Home Appliance Technician replied 4 months ago

Thank you! Any freezing food in the refrigerator?

Ask Your Own Appliance Question
Customer reply replied 4 months ago
the freezer is doing its job except making ice and no water to the dispenser
Appliance Technician: Rusty S, Home Appliance Technician replied 4 months ago

No, I mean is the food in the fresh food side freezing instead of just being cold? Oftentimes, the filter will freeze and stop water flow.

Ask Your Own Appliance Question
Customer reply replied 4 months ago
Fridge works normal setting is 9 for the freezer and 8 for the fresh food side. Everything works except the water dispenser and the ice maker
Appliance Technician: Rusty S, Home Appliance Technician replied 4 months ago

If you are certain the filter is not frozen, the water filter head may be faulty or the water inlet valve is not working. Are you able to access the water inlet valve at the back to remove a water line to see if water is leaving the valve?

Ask Your Own Appliance Question
Was this answer helpful?
Ask Rusty S Your Own Question
Rusty S
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 159
159 Satisfied Customers
Experience: Master Technician at Self

Rusty S is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Samsung 2015 refrigerator freezer and the ice maker
I have a Samsung 2015 refrigerator freezer and the ice maker will work sometimes but not all the time we do not know what we're doing wrong we bought it used so we're not sure if we're setting it righ… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,780 satisfied customers
Older whirlpool refrigerator. Ice maker, top freezer, single
Older whirlpool refrigerator. Ice maker, top freezer, single door. Water all over top and bottom, in bins, etc. We have the back bottom panel removed and lines do not appear to be plugged. We don't kn… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,118 satisfied customers
Why does the ice maker in the freezer make 2-3 pieces stuck
why does the ice maker in the freezer make 2-3 pieces stuck together, and after awhile a large chunk of ice forms in the bin and has to be removed … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Block of ice formed around area of auto ice maker. Freezer
freezer is cool but not freezing like chould refrigerator also not as cold as it should be … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
This is the fresh food ice maker not the freezer. Does the
This is the fresh food ice maker not the freezer . Does the service diagnostic test #99 energize both valves, the primary in the back in the compressor compartment and the one in the french door ice m… read more
Melissa Martin
Melissa Martin
Senior Technician
Whirlpool , Frigidaire, Maytag, GE, LG Authorized
94 satisfied customers
Ice maker and water dispenser not working on GE model number
Ice maker and water dispenser not working on GE model number gse25hmhessheHSS. Maintenance person checked and the water line is definitely hooked up. Mistakenly I took out the ice tray without turning… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
GE freezer in-op. GFSS6KKXASS,about 8yrs old. Ice maker and
GFSS6KKXASS,about 8yrs old . Ice maker and lower draw freezer not working . … read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,118 satisfied customers
I just changed my water filter and the water dispenser
I just changed my water filter and the water dispenser worked for about 1 minute then shut off. Now beeps but does not dispense. … read more
Ray
Ray
Appliance Repair Technician
High School or GED
239 satisfied customers
Ge refrigerator/freezer w/ ice maker. Ice maker harvests
ge refrigerator/freezer w/ ice maker. Ice maker harvests ice, but the ice bucket is frozen cubes or just a slab of ice. What is wrong? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My is ice maker is spitting out water to inside the freezer
My is ice maker is spitting out water to inside the freezer area. When the arm is down inside the box and continues to make ice … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a samsung fridge with ice maker and water dispenser.
I have a samsung fridge with ice maker and water dispenser … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,780 satisfied customers
I HAVE A FRIGIDAIRE FRESH FOOD ICE MAKER AND WATER DISPENSER
I HAVE A FRIGIDAIRE FRESH FOOD ICE MAKER AND WATER DISPENSER THAT HAS NO WATER FLOW. I AM THINKING THAT THERE IS A FROZEN LINE BUT DO NOT KNOW WHERE IT IS LOCATED. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
The ice maker just quit frig modelWRS576FIDB02 The ice maker
The ice maker just quit frig modelWRS576FIDB02 The ice maker NTPV303WA1,W10798411, DC12V 5W(###) ###-####made by Nidec Sankyo China. We have replaced the ice maker , Checked the water suply, The water… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Just put a new water filter in and the ice maker is now
Just put a new water filter in and the ice maker is now working. Any suggestions.? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I replaced the water filter now ice maker won't work. Any
I replaced the water filter now ice maker won't work. Any ideas? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
The ice maker is working and water dispenses, but there is a
The ice maker is working and water dispenses, but there is a water leak inside the freezer. … read more
Joel Swenson
Joel Swenson
High School or GED
3,697 satisfied customers
The ice maker on top works but the ice maker in the freezer
the ice maker on top works but the ice maker in the freezer does not ,why? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
When Ice maker requires water for ice or the water dispenser
When Ice maker requires water for ice or the water dispenser is used, a loud machine gun like sound comes from upper left. If water is dispensed for servral seconds the noise slowly quiets down. Idea … read more
Joel Swenson
Joel Swenson
High School or GED
3,697 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x