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I have a Maytag Bravos washing machine that is top loading.

Customer Question
I have a Maytag...

I have a Maytag Bravos washing machine that is top loading. The lid lock is locked and we cannot get the wet clothes out. I have called for repair but how do I open it to get the wet clothes out?

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

Either W10280465B or W10280469B - S

Contractor's Assistant: Do you plan on doing the work yourself?

SP no

Contractor's Assistant: Anything else we should know to help you best?

Just want to open it to get the clothes out

Submitted: 7 months ago.Category: Appliance
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Answered in 9 minutes by:
12/2/2017
Appliance Technician: Webb-Guy, Handyman replied 7 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,302
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Have you tried doing a hard reset by unplugging the unit for 5 minutes to do a hard reset? If that doesn't work are you able to put the unit on the drain spin cycle?

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Customer reply replied 7 months ago
We unplugged for 20 minutes. We can also put on the drain spin cycle but door does not open
Customer reply replied 7 months ago
I cancelled this and I was charged $27 when it said it was $5 for a free trial
Appliance Technician: Webb-Guy, Handyman replied 7 months ago

I am not sure of the pricing you were offered .So you said you did the drain spin cycle and let it finish but it still didn't open:? If not we are going to need to manually open this if your still interested in working with me for the price. No need to accept the phone call

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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