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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My washer has water in it and I can't get it to finish load

Customer Question

My washer has water in it and I can't get it to finish load it has a dL on it???
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: I don't know? where can I easily find that info.
JA: Do you plan on doing the work yourself?
Customer: Yes. I'd have to or get my brother to
JA: Anything else we should know to help you best?
Customer: No I just need to know what it is and how to get it going. It has clothes and water in there now
Submitted: 7 months ago.
Category: Appliance
Expert:  Kelly replied 7 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 7 months ago.
  1. Is it dL or Ld you see on the display?
  2. May I have the model number from the washer, please?
Customer: replied 7 months ago.
What is going on? I just paid $5 to get an answer to my question. Now, it is trying to make me sign up for a free 30 day trial I don't want that!!!! I can't afford it nor do I have the time to be remembering to cancel soething. I just want my question answered for the $5.oo like I was told!
Customer: replied 7 months ago.
Oh my gosh is this a rip off site???
Expert:  Kelly replied 7 months ago.

I am sorry, it looks like you misunderstood the charges. You don't have to sign up for a membership but the $5 is just a deposit. The fee is more than $5. Please let me know if you would like me to send your deposit in for a refund.

Customer: replied 7 months ago.
HELLO!!!!!! Please let me . WHat a rip off!!!! Please get me refunded.
Customer: replied 7 months ago.
Customer: replied 7 months ago.
Please do not charge my card for anything. I'll figure it out myself and I won't buy or use this product or site again.