Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a double Jenn Air wall oven. The tope oven works

Customer Question
I have a double...

I have a double Jenn Air wall oven. The tope oven works fine. The bottom oven just stopped working. What could be wrong? and what can I do

Contractor's Assistant: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?

Yes. It's 14 years old.

Contractor's Assistant: Do you plan on doing the work yourself?

Jenn-Air 30" Electric Wall Oven

Contractor's Assistant: Anything else we should know to help you best?

Both ovens worked perfectly during Thanksgiving.

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
12/2/2017
Appliance Technician: JustAnswer, Customer Service replied 7 months ago
JustAnswer
JustAnswer, Customer Service
Category: Appliance
Satisfied Customers: 22
Experience: JustAnswer
Verified
Thanks for posting your question. We're matching you to the right Expert, who will call you at the number you provided. Please leave any new details below.
Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,365
Experience: 9+ years being an appliance technician with factory training.
Verified
Phone call session started
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
JENN AIR MODEL JJW9530DDP WALL MOUNT OVEN, DOUBLE BEEPS
JENN AIR MODEL JJW9530DDP WALL MOUNT OVEN, DOUBLE BEEPS RANDOMLY. HAVE UNPLUGGED, WORKS TEMPORARILY... … read more
Ray
Ray
Appliance Repair Technician
High School or GED
415 satisfied customers
I have jenn -air mode lww27430 double oven wall mount both
i have jenn -air mode lww27430 double oven wall mount both ovens will not work at the same time … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a Jenn Air Double convection wall oven 30 inch that
I have a Jenn Air Double convection wall oven 30 inch that is about 12 years old and has always worked great, went to use it tonight and it has error code 4d21on both ovens no matter what you do. … read more
Engineer-Tech
Engineer-Tech
Bachelor\u0027s in Electrical Engineering Technology
1,237 satisfied customers
We have a Jenn Air double electric wall oven. The bottom
We have a Jenn Air double electric wall oven. The bottom door does not seem to close properly. The top of the door sticks out when closed further than the bottom. Is there some adjustment that can be … read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,799 satisfied customers
Jenn-air double wall oven, model# WW27210B, 20 years old,
20 years old, model number from inside upper oven door is WW27210B. It's a double wall electric oven (top is convection, bottom is regular oven) … read more
Joel Swenson
Joel Swenson
High School or GED
4,038 satisfied customers
I have a 15 year old Jenn air electric wall oven that has only
I have a 15 year old Jenn air electric wall oven that has only been in use for about 5 years. ( was in storage for the first 10 years ).It has worked fine until just lately. New problem.........When I… read more
Appliance Guru
Appliance Guru
18,166 satisfied customers
I have a jenn aire double wall mount convection ovens (6 years
I have a jenn aire double wall mount convection ovens (6 years old) the bottom of both ovens look like they have corroded and when I looked inside where the fan motor is located on my top oven it look… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a 27" double wall oven from Jenn Air. (Its 2 years
I have a 27" double wall oven from Jenn Air. (It's 2 years old) After Preparing Thanksgiving dinner yesterday, the oven light on the top oven will not go out. Any suggestions?… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
on a jenn-air double oven Convect on top/regular on bottom,
on a jenn-air double oven Convect on top/regular on bottom, a 4d22 error message on the bottom oven. While cooking for Thanksgiving, we now only have the convect oven and NO BOTTOM oven. Is there an e… read more
Appliance Man
Appliance Man
Appliance Tech
9,891 satisfied customers
I have a Jenn Air WW40340B Double electric oven. The upper
I have a Jenn Air WW40340B Double electric oven. The upper oven broiler and self-clean function doesn't work. For the upper over to get to temperature takes an unusual amount of time and is defintely … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a wall double oven Jenn Air Model Number JJW9430DDS,
I have a wall double oven Jenn Air Model Number JJW9430DDS, the lower oven does not heat up, I've checked both heating elements in the lower oven upper and lower and both are OK, there's continuity on… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
14 year old double electric Jenn-Air oven, model WW27430B.
14 year old double electric Jenn-Air oven, model WW27430B. Upper oven will not heat beyond 355 degrees. What is most likely cause? Heating element or a controller problem? Lower oven, which gets less … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Hello, My husband and I own a home in Bowie, MD with a Jenn-Aire
Hello, My husband and I own a home in Bowie, MD with a Jenn-Aire electric oven. We purchased the house about 12 years ago, but have lost the instruction manual to the original oven. I locked it to sel… read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
13,241 satisfied customers
Hi ; I have a Jenn Air SEG196 gas/electric 30 slide in range,
Hi ; I have a Jenn Air SEG196 gas/electric 30" slide in range, it's 16 years old. I normally don't have trouble with the self-clean feature. However, this time, the door lock just buzzes in warning wh… read more
MRANSWER
MRANSWER
TECHNICIAN
Bachelor\u0027s Degree
6,158 satisfied customers
Just installed a Jenn-Air JJW8627CAS double oven. The top one
Just installed a Jenn-Air JJW8627CAS double oven. The top one works fine. The bottom does not work (not even light). what can be wrong?… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
I have a Jenn Aire double wall oven that is almost 15 years
I have a Jenn Aire double wall oven that is almost 15 years old. The top oven jsut stopped working. It will not bake, broil, convection bake, or self clean. Please advise what may be wrong and what it… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
9,421 satisfied customers
I am remodeling and existing kitchen. My old double oven is
I am remodeling and existing kitchen. My old double oven is a Whirlpool 30" x 57 1/2" built-in. I am interested in a stainless Jenn Air double oven (with convection, if possible) Do you have a model t… read more
master appliance tech
master appliance tech
Owner / Operator
Vocational, Technical or Trade School
1,792 satisfied customers
I have a double Jenn Air Oven that does not heat up correctly.
I have a double Jenn Air Oven that does not heat up correctly. I have had one service repairman out a year or so ago to try and fix but really no success. The doors don't seem to close all the way - s… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,799 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x