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I have a duet washer and dryer. The washer has a light on…

Customer Question
I have a duet...

I have a duet washer and dryer. The washer has a light on next to the words "controls locked". How do l reset it so that l may continue doing my laundry?

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

It's a whirlpool duet. And l believe it's about 4 or 5 years old.

Contractor's Assistant: Do you plan on doing the work yourself?

Well, yes, assuming it isn't too complicated. I've already replaced a fill valve, and disassembled the pump, so l'm not a complete dolt at things mechanical. Lol.

Contractor's Assistant: Anything else we should know to help you best?

No, just wondering how to reset the machine.

Submitted: 7 months ago.Category: Appliance
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Answered in 3 hours by:
12/2/2017
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 7 months ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,910
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Verified

Hello, this is Dave and I welcome you to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 7 months ago

I may need the model number but here is something to try first. Press and hold the "End of Cycle Signal" button for approximately three seconds and see if the "Control Locked" indicator light shuts off. Let me know what happens.

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Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 7 months ago

Do you still need help? Tell me how it went for you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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