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I have a GE cooktop Model# JSP42DN3WW, The front glass panel…

Customer Question
I have a GE...

I have a GE cooktop Model# ***** The front glass panel fell but not broken. It is held on by two-sided sticky tape. Is it possible to order the tape so I can repair it myself? Ila

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

I gave you the model #: JSP42DN33WW I have looked up the model on the computer. It is approx 5 years old.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes!

Contractor's Assistant: Anything else we should know to help you best?

No. I have been told at my local Sears store that I would have to order the whole glass panel at a cost of $170. I don't understand that philosophy. All it needs is the replacement sticky tape!

Submitted: 6 months ago.Category: Appliance
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Answered in 5 minutes by:
12/1/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,949
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Give me a minute or two to pull up information on this model

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Appliance Technician: JustAnswer, Customer Service replied 6 months ago
JustAnswer
JustAnswer, Customer Service
Category: Appliance
Satisfied Customers: 22
Experience: JustAnswer
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Thanks for posting your question. We're matching you to the right Expert, who will call you at the number you provided. Please leave any new details below.
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Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

Yes you can purchase double sided tape at any hardware store and they even come in different thicknesses.

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

you can get it on Amazon also . just look up 1/2 inch double sided tape.

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Customer reply replied 6 months ago
I bought Gorilla double sided tape but it gave recommended temperatures as only up to 250. You must know sometimes the temp for an oven is 400 or above.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

You need to realize the glass is on the outside of the oven door, not inside the oven , but yes there is also high temperature double sided tape

Here is a link to Amazon and such tape.

https://www.amazon.com/CS-Hyde-Temperature-Fiberglass-Silicone/dp/B000RELQ20/ref=sr_1_4?ie=UTF8&qid=1512156787&sr=8-4&keywords=high+temperature+double+sided+tape

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

Do you have any more questions for me today?

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

I see you have NOT replied back to me .
Do you still need assistance on your question?
If not I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me 5 STARS is the ONLY way I get paid for my time .

I'm sure you don't work for free, so please don't expect that I should.

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