Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I'm having the same problem with my GE profile refrigerator:

Customer Question
I'm having the same problem...
I'm having the same problem with my GE profile refrigerator: PCF25NGWAWW
Submitted: 4 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Customer reply replied 4 months ago
My refrigerator temperature fluctuates from 38 degrees up to 50 (I use a manual thermometer.) I have poured quite a bit of money into this refrigerator (Model #PCF25NGWAWW). Replaced: Condenser Fan, control board, all thermistors, defrost heater and I think that's it. This refrigerator has a climate controlled fresh food section that has never gotten below 49 degrees (set at 34). I have the refrigerator set at 34 and the freezer set at -2. The freezer will go between -5 and 20 degrees F as well. Not sure what the heck is going on.
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 4 months ago
I thought it said I would have an answer in 30min or less?
Answered in 3 hours by:
12/1/2017
Appliance Technician: Tom Goellner, Home Appliance Technician replied 4 months ago
Tom Goellner
Tom Goellner, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,692
Experience: 32 yrs. experience servicing major appliances and HVAC equipment.
Verified

Y​ou sent a picture of the evaporator . Did you change the thermistor mounted to the top of the evaporator ? This is the one can cause wild temperature swings ( it tells the main board when to terminate defrost ) Also check that both doors when closed do indeed turn off the interior lights , especially the fresh food door because it can ride down on the bottom hinge ( it is adjustable height )

Ask Your Own Appliance Question
Customer reply replied 4 months ago
I changed the upper thermistor. The doors do close and the lights turn off (I recorded with my phone to verify.
Was this answer helpful?
Ask Tom Goellner Your Own Question
Tom Goellner
Tom Goellner
Tom Goellner, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,692
1,692 Satisfied Customers
Experience: 32 yrs. experience servicing major appliances and HVAC equipment.

Tom Goellner is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,692 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My Frigidaire Refigerator/freezer Model FGHS2631PF2 freezer
my Frigidaire Refigerator/freezer Model FGHS2631PF2 freezer circulating fan will not run. I checked voltage on the 4wire supply plug and get about 1.5 or 2 volts between two of the 4 wires to the yell… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,123 satisfied customers
Refrigerator and freezer not cooling items in freezer and
Refrigerator and freezer not cooling items in freezer and ice melting … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Freezer repair. Upright freezer not freezing. ‘yes we live
‘yes we live in a remote area and don't have repairman … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a Frigidaire upright freezer with the E8 (bad
I have a Frigidaire upright freezer with the E8 (bad thermistor) alert code. The thermistor was changed but the alert code returned and occasionally beeps. I am looking for a wiring diagram to either … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My subsero 501f fridge/freezer the freezer stopped working
My subsero 501f fridge/freezer the freezer stopped working hoping to repair myself. Looking for parts that I may need … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Freezer section not cooling enough. Freezer not cooling.
Freezer section not cooling enough JA: What's the make and model? And have you checked the settings recently? Customer: Freezer not cooling JA: Do you plan on doing the work yourself? Customer: Just c… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Frigidaire upright freezer. FFU17FC5CW4. Bottom of freezer
Bottom of freezer cold, top not so cold. Thermometer reads 23 degrees F in empty freezer. Evaporator fan tests ok.… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
1,692 satisfied customers
Frigidaire upright freezer. FFU17FC5CW4. Bottom of freezer
Bottom of freezer cold, top not so cold. Thermometer reads 23 degrees F in empty freezer. Evaporator fan tests ok.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Freezer is fine fr. Amana ABB192ZDES. Freezer works but
freezer is fine fr JA: What's the make and model? And have you checked the settings recently? Customer: amana ABB192ZDES JA: Do you plan on doing the work yourself? Customer: yes JA: Anything else we … read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,123 satisfied customers
Freezer in a side by side does not hold temperature,
freezer in a side by side does not hold temperature, refrigerator side has no problem … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My side by side fridge /freezer, freezer is cool but not
my side by side fridge /freezer, freezer is cool but not freezing, fridge side, upper half is cool, lower half, veg drawers and lower shelves are freezing. Is this reparable or should we shop for a ne… read more
Melissa Martin
Melissa Martin
Senior Technician
Whirlpool , Frigidaire, Maytag, GE, LG Authorized
94 satisfied customers
I have a fridge/freezer RM255lash Samsung. The freezer
I have a fridge/freezer RM255lash Samsung. The freezer stopped getting cool enough. The refrigerator will get down to 38 and the freezer 57-58 degrees. I just lost me job after 35 years. Went out of b… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Whirlpool side by side frig, freezer. freezer keeps
Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?Customer: 7 yrs old Model #WSF26C3EXF01… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,785 satisfied customers
I have a side by side refrigerator/freezer. The freezer
I have a side by side refrigerator/freezer. The freezer temperature screen (located in the refrigerator) does not show the temperature. Threfrigerator screen operates just fine. … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I bought a thermometer for my freezer and fridge. It keeps
I bought a thermometer for my freezer and fridge. It keeps max and min temp in memory and after a few days of monitoring, I noticed the freezer occasionally goes up to 53 degrees. The fridge does the … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Im looking for a thermometer that can live in the freeezer
Im looking for a thermometer that can live in the freeezer or fridge and tell me if the temp stayed consistant even when im not actively monitoring it. Also, easy to use and setup, not overly complica… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,785 satisfied customers
My oven is cooks slow. based on my thermometer it is 10
my oven is cooks slow. based on my thermometer it is 10 degrees less than the digital display. Is there a way to adjust? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Do they have a smart thermometer made for the fridge or the
Do they have a smart thermometer made for the fridge or the freezer that can tell you whether the fridge or freezer went up or down while i was away to make sure the appliance keeps a safe temp even w… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x