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We have an lg refrigerator french doors freezer on the

Customer Question
We have an lg...

We have an lg refrigerator french doors freezer on the bottom. We started to realize yesterday that water was leaking. What should we do?

Contractor's Assistant: Can you guesstimate how old your LG is? And just to clarify, what's the exact model?

Model lfx28978st/01 It's about 7 years old

Contractor's Assistant: Do you plan on doing the work yourself?

I doubt it. I thought you might be able to help us check things that might be causing the leak

Contractor's Assistant: Anything else we should know to help you best?

We just changed the filter in case that was somehow to blame.

Submitted: 7 months ago.Category: Appliance
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Answered in 13 minutes by:
12/1/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,713
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Where is the water leaking from?

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Customer reply replied 7 months ago
From under the fridge
Customer reply replied 7 months ago
I’m ok with email
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

OK can you slide the unit out and take off the back panel to check the water valve and lines?

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Customer reply replied 7 months ago
No
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Ok is it a lot of water?

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Customer reply replied 7 months ago
No. I thought this service was Sears And am concerned about the legitimacy. Your emails are not encrypted. I’ve decided to cancel free trial and contest all charges. No offense to you.
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

No offense taken, if it is leaking a lot you may want to get to the basement to shut the valve to the unit off, but on some you have to pull it out to get to the shutoff behind the unit. If you need anything else let me know.

All I ask is please select the 5 STAR rating at the top of your page before leaving otherwise I receive ZERO credit for assisting you. BONUSES are always appreciated...Thanks and you can come back anytime for free followup questions & Happy Holidays!

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