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The hot water wont shut of when I fill the washer.

Customer Question
The hot water wont...

The hot water wont shut of when I fill the washer.

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

NTW4500XQ0 5 to 8 years not sure

Contractor's Assistant: Do you plan on doing the work yourself?

Hope to

Contractor's Assistant: Anything else we should know to help you best?

I have taken the back off and the the screens were both dirty. The water inlet valve is pretty rusty or corroded on both hot and cold side.

Submitted: 7 months ago.Category: Appliance
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Answered in 2 minutes by:
11/30/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,197
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Ok you say the hot water will not shut off how did you get it to stop ? by unplugging the unit or did you have to turn the water supply off to the washer?

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Customer reply replied 7 months ago
I had to turn the water off.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

ok so that tells me the issue is the water inlet valve itself .

And you will have to replace the entire water valve assembly .

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

If you have any questions just reply back to me .

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Customer reply replied 7 months ago
Ihad to turn the water off.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

correct I got that earlier.

You have a bad water inlet valve and you will need to replace it .

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

If you need me again for any other issues you can request me Whrlp Master Tech.

And Even after you rate me Today if you have a question just reply back to me,
I will still assist you, no extra charges .
But rating me 5 STARS is the ONLY way I get paid for my time. I do not get compensated until you rate me.

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

If not I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me 5 STARS is the ONLY way I get paid for my time .

I'm sure you don't work for free, so please don't expect that I should.

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