Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Ge monogram #zisp480dtass, defrost problem, ice up, About 10…

Customer Question
Ge monogram #zisp480dtass,...

Ge monogram #zisp480dtass, defrost problem, ice up,

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

About 10 yrs 48in

Contractor's Assistant: Do you plan on doing the work yourself?

I have gen tec on site

Contractor's Assistant: Anything else we should know to help you best?

We have defrosted several times

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
11/30/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,713
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Can you get to the evaporator and check the heater and defrost thermostat?

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Can you get to the evaporator and check the heater and defrost thermostat?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Can not reach evap or ther. Need info to reach it
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

You will have to remove the side screws to get the evaporator plat #857 down to get to the pan and everything...SEE BREAKDOWN IMAGE HERE>....CLICK ME

Ask Your Own Appliance Question
Customer reply replied 7 months ago
We ck evap heater and thero. Both working
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

OK is the defrost thermostat closed?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a ge monogram side-by-side refrigerator thats not
i have a ge monogram side-by-side refrigerator thats not cooling on the fresh food side. The evaporator coil on the fresh food side was froze up with only very little freezing on the coil on the freez… read more
Don T.
Don T.
President
Associate Degree
179 satisfied customers
I have GE monogram refrig. Model zisp480dtass. Handle on
I have GE monogram refrig. Model zisp480dtass. Handle on door is loose. Can't locate any hidden external fasteners. How do I tighten?… read more
Appliance Guru
Appliance Guru
Owner and Technician
18,713 satisfied customers
We have a ZIRS36NM GE Monogram 36" built-in stainless steel
we have a ZIRS36NM GE Monogram 36" built-in stainless steel all refrigerator....which keeps icing up… read more
MRANSWER
MRANSWER
TECHNICIAN
Bachelor\u0027s Degree
6,158 satisfied customers
We just came back from our vacation. Our kitchen was having
We just came back from our vacation. Our kitchen was having some cabinet work done. We came home to find our GE Monogram fridge on its side while some work was being finished up. It was on its side fo… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
GE gsl25jfta bs fridge new control board, new heater for
GE gsl25jfta bs fridge new control board, new heater for defrost, new fan motor. freezer now gets very wet at times .ice and lots of frost on food help tec said after he installed 700.00 of parts that… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,457 satisfied customers
Hi, Just recently our GE Evolution has started to form ice
Hi, Just recently our GE Evolution has started to form ice along the top of the fridge. The fridge is about 10 yrs old but works fine. We have tried defrosting it twice but after a couple of weeks it … read more
hvacguy17
hvacguy17
Mentor Service Technician
Associate Degree
12 satisfied customers
i have a GE Monogram under cabinet ice maker. We cleaned it
i have a GE Monogram under cabinet ice maker. We cleaned it not long ago with the Ice Maker Cleaner tablets as we usually do several times a year. Woke up this morning & the unit is running but not ma… read more
FixAll
FixAll
remote technical assistant
220 satisfied customers
Product: GE Monogram Beverage Center Model #ZDB24ARBB; purchased
Product: GE Monogram Beverage Center Model #ZDB24ARBB; purchased November 1999. Problem: will not cool, has lump of ice inside rear of unit up top. Motor runs, light comes on. What has been done: I ha… read more
romr2009
romr2009
Bachelor's Degree
345 satisfied customers
Im working on a GE monogram side by side refrigerator that
I'm working on a GE monogram side by side refrigerator that has a variable speed compressor, my question is why does the evaporator coil in the freezer side icing up and not defrosting itself? Is it t… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
GE ZIS42D refrigerator monogram series on going problem with
GE ZIS42D refrigerator monogram series on going problem with water running down side of freeze wall inside. Drain trough pan frozen with ice. I have changed pan heater several times seems to be ok for… read more
Randy
Randy
High School or GED
1,295 satisfied customers
Hello, Im a new member so hoping someone here can help me out.
Hello, Im a new member so hoping someone here can help me out. Ive been having issues with my GE Monogram fridge apparently bought in 2001 by the previous owner of my house. Its a side-by-side fridge/… read more
repairman4734
repairman4734
Technician
High School or GED
684 satisfied customers
Have a 10 yr old ZICS36NABLH GE Monogram refrigerator over
Have a 10 yr old ZICS36NABLH GE Monogram refrigerator over bottom freezer. Had water line unclogged about 5 yrs ago (according to wife when service came to investigate). Freezer has been running warm … read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have a 9 yr old GE Monogram Refrigerator, Model # ZIS36NY.
I have a 9 yr old GE Monogram Refrigerator, Model # XXXXX Just recently we are seeing water puddle at the base of the unit where the freezer door is. Inside the Freezer compartment on the flooor there… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a GE Monogram refrigerator. There is no model number.
I have a GE Monogram refrigerator. There is no model number. The unit is about 36 inches wide and probably about 10 years old. The unit has a defrost problem. It is not defrosting at all and the evapo… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Hello, I have a GE Monogram Side by Side Stainless Free Standing
Hello, I have a GE Monogram Side by Side Stainless Free Standing Refridgerator model number ZFSB26D SS. I have owned it for two years now. Every so often, our Freezer Temp shoots up to 9 to 10 degrees… read more
Dave
Dave
Master\u0027s Degree
297 satisfied customers
Have a GE side-by-side ref. model 20-27 ser. #tfx20jr. it is
Have a GE side-by-side ref. model 20-27 ser. #tfx20jr. it is about 10 yrs. old and it is starting to freeze up at least 1 time a month now . Is there a part to replace on the built in [email protected]… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I own a GE Monogram model ZIFS36NMDLH stand-up freezer. The
I own a GE Monogram model ZIFS36NMDLH stand-up freezer. The problem is ice keeps building up in the bottom of the freezer. We have had a GE technician come out 3 times - he uses a blow dryer to clear … read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
I have a Monogram Refrigerator/Freezer model ZIS48 that has
I have a Monogram Refrigerator/Freezer model ZIS48 that has a chronic problem with the freezer. I've had it looked at several times and have been told the drain tube to the drain pan freezes and cause… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x