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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Our refrigerator/ freezer has quit. NEED HELP

Customer Question

Second opinion] Our refrigerator/ freezer has quit. NEED HELP IMMEDIATELY,,,,
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: It is a kitchen aid French door, bottom freezer bought in 2012.
JA: Do you plan on doing the work yourself?
Customer: Am not a repair person with fridge ration knowledge
JA: Anything else we should know to help you best?
Customer: First it was making a funny noise, then noticed things were thawing in freezer. Noise continued. This morning frig temp was 48
Submitted: 11 months ago.
Category: Appliance
Expert:  Rusty S replied 11 months ago.

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?