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I have a Kitchenaid KUDS25SH and it seems to be locked on…

Customer Question
I have a Kitchenaid...

I have a Kitchenaid KUDS25SH and it seems to be locked on delay Hours. The #4 is lit on Delay hours and none of the other buttons work. I looked up resetting but every post says to push Hi Temp and heated dry. I do not have any buttons of these descriptions.

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

KUDS25SH, Probably 15 years

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Sometimes the child lock illumiates and the cancel button flashes.

Submitted: 7 months ago.Category: Appliance
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Answered in 4 minutes by:
11/30/2017
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,398
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

If pushing heated dry and high temp back and forth didn't reset the issue, then try to flip the breaker off to the dishwasher for 5 minutes. If it still doesn't reset, your touch control panel has failed and needs to be replaced. Now the only touchpad they still make is the black one so I'm not sure if your unit is black or not, but it's about $260 and at 15 years old I'm not sure it's worth fixing, but that's completely up to you. The part number is(###) ###-####

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Customer reply replied 7 months ago
My control panel does not have the buttons entitled 'Heated dry' and 'High Temp'. I am asking how to reset the control panel for model KUDS25SH
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

You have Energy Saver and Super Scrub. Those are the same buttons, they just label them differently. You press those back and forth 4 times and if it works all the lights will turn on.

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Customer reply replied 7 months ago
I went home and tried pushing the Energy Saver and Super Scrub. It did not reset the unit. Do I need to replace WP8530929.circuit board or the W10757838 control panel
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

You need to replace the panel, part number W10757838.

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Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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