Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

What conditions cause the power cords on some Bosch

Customer Question
What conditions cause the...

What conditions cause the power cords on some Bosch dishwashers to haave power cords burn up?

Contractor's Assistant: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?

Model SHX681, Serial #FD9401-9501

Contractor's Assistant: Do you plan on doing the work yourself?

I feel that there are situations where these serial number machines were placed in an environment that was too warm. I have been running my Bosch dishwasher for 3 full years and there is no sign of melting insulation ever. I am afraid that the repair could damage my floor or some other some unintended situation where the repair is worse than the current situation. The dishwasher works perfectly. It is times like this that cabinets et scratched and floors get ruined etc. I believe that Bosch has not got faulty wire or plugs or assembly of both as I have been using the machine for three full years with no problem. Can you give me any information to refute my assessment?

Contractor's Assistant: Anything else we should know to help you best?

Tell me why my dishwasher is going to burst into flames if I don't change the power cord? If there is a real quality problem, like the insulated wire power cord is not meeting UL specs or the molded plug was not made of the proper material, I would feel much better.

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
11/30/2017
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,471
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

The problem has to do with the way the cord clips into the main power board below the dishwasher on the right side. if the power cord doesn't clip it properly, it causes the connection to overheat due to having a bad contact. This will cause the board to burn up as well as the power cord and potentially start a fire. So really the reason for this recall is to prevent connection issues since the power cord didn't come attached from the factory and must be plugged in by the installer which added human error so it wouldn't always get clipped in correctly.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,471
88,471 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,471 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Have a Bosch dishwasher approximately 4 years old which has
Have a Bosch dishwasher approximately 4 years old which has recently leaked and thrown the fuse switch 3 times. Has been sent to repairers who has advised us that the arm of the dishwasher requires re… read more
Gavin
Gavin
Whitegoods Engineer
Electrical Installation Level 3
41 satisfied customers
My thermador/bosch dishwasher had the E-15 error code with
my thermador/bosch dishwasher had the E-15 error code with water underneath on the kitchen floor … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,471 satisfied customers
How do I know whether my Bosch dishwasher is included in the
How do I know whether my Bosch dishwasher is included in the safety power cord recall. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,471 satisfied customers
I need to remove a Bosch dishwasher from my kitchen. How
I need to remove a Bosch dishwasher from my kitchen. How hard is this to do? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,471 satisfied customers
RE: Newish Dishwasher SuperSilence 42 dBA SHX7ER55UC/50
RE: Newish Dishwasher SuperSilence 42 dBA SHX7ER55UC/50 SD6P5B 01211026999048440 NO POWER ! ! checked, no reason i can see, all switches on… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,471 satisfied customers
Having issues with a new install on a dishwasher model GDT680SSHSS. Fi
Having issues with a new install on a dishwasher model GDT680SSHSS. First Question: There is a cord that appears to be the leak sensor (based on manual page 7,Step 6, figure L description), it is plug… read more
AssuredElectrical
AssuredElectrical
Electrical Contractor
High School or GED
332 satisfied customers
We just purchased and had delivered a Bosch Ascenta dishwasher
We just purchased and had delivered a Bosch Ascenta dishwasher (SHX4ATF5UC). The salesman also sold us the power cord kit SMZP. But it will not plug into the dishwasher. Does it have to be hard-fired?… read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
We have a Bosch SHX46B dishwasher and are concerned that an
We have a Bosch SHX46B dishwasher and are concerned that an electrical smell is coming from it. It was running and near the end of it's cycle when the smell appeared. There was no smell inside of the … read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
During remodel FP Double dishwasher (Ser REM754978) was found
During remodel FP Double dishwasher (Ser REM754978) was found to have a hardwired electrical connection. Previous cord had been cut and shortened. What do I need to do to install a normal 4-5' cord w/… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,471 satisfied customers
I have a Maytag Neptune gas dryer. We lost our power for 3
I have a Maytag Neptune gas dryer MDG5500AWW. We lost our power for 3 days with the hurricane but just got it back. The display is not lighting up and the dryer will not start. When I open the door, t… read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
Hello Larry, We have some problems with my girlfriends
Hello Larry, We have some problems with my girlfriend's dishwasher. It's a KitchenAid dishwasher Model: KUDS01ILBTO Serial: FM3801773 There are 2 problems. The first is that from time to time when the… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
Since Ive owned this Bosch dishwasher, Ive had intermittent
Since I've owned this Bosch dishwasher, I've had intermittent problems with the power to the dishwasher. The power light will not come on. All looks good on the home side of the equation and power to … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,471 satisfied customers
I have a 2004 Bosch dishwasher. We had water damage from the
I have a 2004 Bosch dishwasher. We had water damage from the disposal plugging and the door flew open, the door's insulation was soaked and fell out. The dishwasher light in the door works but I think… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Hey I have a Bosch SHU43C and it seems to have lost power.
Hey I have a Bosch SHU43C and it seems to have lost power. My wife claims it just quit in the middle of a cycle, and it won't drain. I've confirmed the fuse (old house, ya know) is fine. Help? I've he… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,471 satisfied customers
Problems with Bosch SHU5312 UC11 Dishwasher 9 yrs old 11 AUG
Problems with Bosch SHU5312 UC11 Dishwasher 9 yrs old 11 AUG 2009 DW will not run.. Running correctly one day. Down the next. Situation is on/off switch depressed Readout shows “CL” or “CLEAN” which d… read more
Dave
Dave
Master's Degree
291 satisfied customers
It wont turn on... Checked the power cord and that seems to
It won't turn on... Checked the power cord and that seems to be good, there is power at the outlet (hooked something else to it and it turned on with no problems) Close the door and the unit will not … read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
My LG dishwasher model LDS5811WW stops at 53 minutes left in
My LG dishwasher model LDS5811WW stops at 53 minutes left in the cycle (normal cycle) , dings several times, and then flashes OE. I don't seen any kinks in the hose running from under the sink. Where … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,471 satisfied customers
I have a Thermador Gas Range MDL # XXXXX for residential
I have a Thermador Gas Range MDL # XXXXX for residential use. The main oven will not operate. After a recent lightning storm the main Oven light gave two blue light flashes and then the heating light … read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x