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My refrigerator won’t dispense water. The model number is:

Customer Question
Hi there my refrigerator...

Hi there my refrigerator won’t dispense water. The model number is: RF195ADUX1 and the Serial number is: MSP601163

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

Fisher and Paykel. Modrl

Contractor's Assistant: Do you plan on doing the work yourself?

Yes. If it’s easy.

Contractor's Assistant: Anything else we should know to help you best?

The ice maker hadn’t worked for ages. Maybe we can fix that as well. The water filter was changed at the beginning of November.

Submitted: 4 months ago.Category: Appliance
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Customer reply replied 4 months ago
It’s about 4 years old.
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 4 months ago
Hi. Am
I meant to be doing something?
Answered in 23 minutes by:
11/30/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,295
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

Does the icemaker dispense ice?

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Customer reply replied 4 months ago
No. As I said in my first post it has been broken for a while. The water dispenser just stopped dispensing tonight.
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

DO you see where the water line comes out of the door hinge?

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Customer reply replied 4 months ago
No. I don’t see it
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

You should see it coming out of the top of the door hinge

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Customer reply replied 4 months ago
This unit is built in. There is no visible water line. There is a line going to the filter at the back of the fridge.
Customer reply replied 4 months ago
But that is nowhere near a hinge.
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

Can you hear a humming when you press the dispenser?

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Customer reply replied 4 months ago
It’s working again. I just checked the water is running. Do you know about icemaker?
Customer reply replied 4 months ago
That doesn’t work.
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

Ok the dispenser switch may have been stuc, the icemakers were a common failure on that unit so you may just need to replace the icemaker assembly on the unit. That happens a lot.

All I ask is please select the 5 STAR rating at the top of your page before leaving otherwise I receive ZERO credit for assisting you. BONUSES are always appreciated...Thanks and you can come back anytime for free followup questions & Happy Holidays!

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Customer reply replied 4 months ago
No the icemaker got stuck before. I called New Zealand and they explained what to do, I just don’t remember. Thanks
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

Can you get to the icemaker and fingers in the icemaker to move them to see if it is just frozen?

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