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Moved a Jenn air gas range out of its location to install…

Customer Question
Moved a Jenn air...

Moved a Jenn air gas range out of its location to install ceramic tile.

Contractor's Assistant: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?

Upon replacing the unit all we have is a spark and no flame. Power is good and gas smells when turned on. Can't find anything in owners Manuel to suggest a fix-? Suggestions-? Jack

Contractor's Assistant: Do you plan on doing the work yourself?

If there is a simple solution

Contractor's Assistant: Anything else we should know to help you best?

The homeowner is very unhappy she can not use her appliance-!!!!

Submitted: 4 months ago.Category: Appliance
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Answered in 4 minutes by:
11/28/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 4 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,334
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

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John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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