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I have a viking vcsb483 refrigerator that is not defrosting…

Customer Question
Hi I have a viking vcsb483...
Hi
I have a viking vcsb483 refrigerator that is not defrosting
1. I have replaced the condenser fan.
2. I have checked continuity on the heater element, it reads 31, is that normal?
3. I have replaced the termistor but still suspect it, how should i check it?
4. I have replaced the thermostat , but i still suspect it, how do i check for continuity?
5. I have replaced the HV board
Still no defrost.. I don't know how to check things on the board...
Please help
Judah
Submitted: 7 months ago.Category: Appliance
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Answered in 6 days by:
12/5/2017
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?

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Customer reply replied 7 months ago
No, i asked it again, differently, some1 picked it up, and posted a decision diagram... It turned out to be a bad harness going to the terminator...
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago

I understand, thank you for posting back to me.

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Customer reply replied 7 months ago
I just noticed a 35$ charge, for this.
Make sure you are not scamming me.
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago

I have no access to any account information, so you can contact customer service if you have questions regarding charged.

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