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My name is Woody. I`m sorry to hear that your having issues! I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.Can I please have the Full model number of the unit to better assist you ?
the model number is ***** the underside of the mixer base.
and you have stated (the motor sounds) and that was it . it sounds what?
ok The number of Kp2671XWH is the attachment parts kit number .
Not the mixers model number.
ok with that I found the model number KSM500PSW was the mixer setting in a cool location ?
I ask due to the mixer gears are surrounded in grease if the grease is cold it will take awhile for it to loosen up a bit, thus the mixer will sound labored .