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Have a Bosch washing machine model #WAS20160UC. The spin…

Customer Question
Have a Bosch washing...

Have a Bosch washing machine model #WAS20160UC. The spin cycle does not sufficiently remove water.

Contractor's Assistant: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?

It is 8 years old. Model is Axxis stackable .

Contractor's Assistant: Do you plan on doing the work yourself?

Cannot get a repair person here for several weeks ... so I may give it a try.

Contractor's Assistant: Anything else we should know to help you best?

Not that I can think of ...

Submitted: 7 months ago.Category: Appliance
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Answered in 2 hours by:
11/28/2017
Appliance Technician: Billy Olenick, Customer Service replied 7 months ago
Billy Olenick
Billy Olenick, Customer Service
Category: Appliance
Satisfied Customers: 239
Experience: Owner at Billy's appliance repair
Verified
My name is ***** ***** I will be helping you out today with your appliance repair. We are on an honor system here and are only paid for our services once rated so please don't hesitate to rate me. I will continue to help you through your appliance repair even after you rate me. Thank you
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Appliance Technician: Billy Olenick, Customer Service replied 7 months ago
First step is we need to gain access to the drain pump. It will need to be removed and inspected. If the fan on it is out of balance or damaged it will cause this issue. Also while it is off check the tub to pump hose for any obstructions.
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Appliance Technician: Billy Olenick, Customer Service replied 7 months ago
https://youtu.be/N7aFdZ9C548
This video should help
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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