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The ignitor on my ge gas stove top stays on, sending sparks…

Customer Question
The ignitor on my...

The ignitor on my ge gas stove top stays on, sending sparks constantly. I unplugged and waited, still stuck on.

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Approx. 8 years, model #JGP940SEK2SS

Contractor's Assistant: Do you plan on doing the work yourself?

Hopefully

Contractor's Assistant: Anything else we should know to help you best?

Don't think so

Submitted: 7 months ago.Category: Appliance
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Answered in 1 minute by:
11/28/2017
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Tyler Z.
Tyler Z., Appliance Doc
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Satisfied Customers: 88,495
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

If the unit continues to try to ignite, it means that one of your burner switches has either failed or is possibly wet. If you were cleaning, then likely it is just wet. I'm not sure how long you unplugged and waited, but usually you can just unplug the cooktop and wait 24 hours for the burner switches to dry out. After 24 hours, plug it back in and if it works then great. If not, then the shorted spark switch below one of the knobs will need to be replaced to resolve the issue.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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