Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I can not open my freezer door all the way and now i can not…

Customer Question
I can not open...

I can not open my freezer door all the way and now i can not close it completely

Contractor's Assistant: What's the make and model? And have you checked the settings recently?

Yes I have checked the settings. This has happened before and a tech came out, but now where I bought it closed down. I have to get the model

Contractor's Assistant: Do you plan on doing the work yourself?

Do you have techs that come out

Contractor's Assistant: Anything else we should know to help you best?

I guess I need a tech

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 36 minutes by:
11/27/2017
Appliance Technician: Billy Olenick, Customer Service replied 7 months ago
Billy Olenick
Billy Olenick, Customer Service
Category: Appliance
Satisfied Customers: 241
Experience: Owner at Billy's appliance repair
Verified
My name is ***** ***** I will be helping you out today with your appliance repair. We are on an honor system here and are only paid for our services once rated so please don't hesitate to rate me. I will continue to help you through your appliance repair even after you rate me. Thank you
Ask Your Own Appliance Question
Appliance Technician: Billy Olenick, Customer Service replied 7 months ago
This app is designed to help you do the repair yourself. We do not go out to your home and repair it for you.
Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Billy Olenick Your Own Question
Billy Olenick
Billy Olenick
Billy Olenick, Customer Service
Category: Appliance
Satisfied Customers: 241
241 Satisfied Customers
Experience: Owner at Billy's appliance repair

Billy Olenick is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I am having problems with my bottom freezer on my GE french
I am having problems with my bottom freezer on my GE french door fridge. First it iced up and wouldn't make ice. Looks like it was leaking water into the top drawer of the freezer and ice bin, then it… read more
kingmz
kingmz
Appliance technician
Associate Degree
168 satisfied customers
The freezer of my Maytag GS2127CAHW 655lt Side by Side
The freezer of my Maytag GS2127CAHW 655lt Side by Side refrigerator is icing up. The ice is only around the freezer door and not elsewhere in the cabinet. There is no apparent problem with the door se… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,800 satisfied customers
I have a 7 year old Kitchen Aid KSSC42QTS00 refrigerator
I have a 7 year old Kitchen Aid KSSC42QTS00 refrigerator freezer. The freezer is fine. I noticed a few days ago that there was a problem in that the frig was noticeably not cool enough. Since then the… read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
13,241 satisfied customers
WE have a GE side by side refrigerator Model # XXXXX BB Bought
WE have a GE side by side refrigerator Model # XXXXX BB Bought used and worked great for several months. The freezer is still at 0 degrees but the fresh food part is running about 45 degrees. No notic… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Hi I have a Kitchen Aid kfcp22exmp4 with bottom freezer. Eve
Hi I have a Kitchen Aid kfcp22exmp4 with bottom freezer. Everything seems to be working but when it runs it sounds like a hover craft taking off. The sound is coming from the vent that is at the top c… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
My refrigerator isnt getting cold but the freezer is down
My refrigerator isn't getting cold but the freezer is down to zero degrees. I changed the heater and thermostat hoping this would fix it but the refrigerator is still not getting cold, it stays at abo… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
I have a Monogram refridgerator. I found the temperature in
I have a Monogram refridgerator. I found the temperature in the fridge is about 44-45 F and these is moisture built up at up left corner for about a week now. what can I do? Thank you, david… read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
I have a GE fridge model # XXXXX bs. It runs constantly
I have a GE fridge model # XXXXX bs. It runs constantly and is not cooling as well as it was? The fan was not running. I unplugged it and then plugged it back in. The fan came on and it has been runni… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
400 satisfied customers
I have a two year old Magic Chef Refrigerator (Model: MCBR1020W).
I have a two year old Magic Chef Refrigerator (Model: MCBR1020W). The refrigerator has stopped cooling, but the freezer is still working fine. I am trying to decide whether we should pay a service tec… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
While wiping around the oven door with the oven off, something
While wiping around the oven door with the oven off, something caused the foor to be misaligned. I pushed down the closed the door then it locked and now it will not reopen.… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a upright frgidaire model lffu1765dw9. It will not pull
I have a upright frgidaire model lffu1765dw9. It will not pull a vacuum on itself to seal the door. I have removed the rear panel and there is frost. It is still cold but not sealing. Thanks… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Amana freezer-on-bottom fridge freezer is really really cold,
Amana freezer-on-bottom fridge: freezer is really really cold, fridge is above 60 F. Model ABL2522FES. I assume it's a problem wtih either defrost control or the damper thing that controls circulation… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
My Frigidaire FRT22TSE had been running fine but just recently
My Frigidaire FRT22TSE had been running fine but just recently began to build up ice inside the frig cabinet at back top. Also water will now condense from the entire cabinet roof and leak unto food b… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have a cobalt blue kitchen aid side by side refigerator.
I have a cobalt blue kitchen aid side by side refigerator. it's about 7 yrs old Recently frost was collecting in the freezer compartment. A newgasket was put in but the problem persisted. A second gas… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
My ice maker is not making ice. I have lots of company & suspect
My ice maker is not making ice. I have lots of company & suspect freezer door being open & closed so many times may have frozen the water supply hose. This happened once before & a tech came out & use… read more
Bob L Your  Appl Pal
Bob L Your Appl Pal
Owner
Vocational, Technical or Trade Scho
7,404 satisfied customers
I have a GE refrigerator that has stopped freezing. The compressor
I have a GE refrigerator that has stopped freezing. The compressor is running, and the fridge cool, but the freezer sometimes freezes, then everything thaws. This just started in the past few days.… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Hi i have a kenmore upright freezer model #253-9284110. The
Hi i have a kenmore upright freezer model #253-9284110. The problem i am having is it defrost on it's own. It happen once in the winter now again in the spring.The freezer is in my garage. I started t… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a 3 year old Moffat fridge. A few months ago we had
I have a 3 year old Moffat fridge. A few months ago we had to have a small moter that fits in behind the freezer replaced. Now for the last week the fridge will not turn off. Everything in the freezer… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x