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I have a one year old Washing, Model No. MG195141G. When…

Customer Question
I have a one...

I have a one year old Washing, Model No. MG195141G. When much of the clothes come out of the wash, particularly golf shirts and casual pants, they have not just wrinkles in them, but almost creases. The creases don't come out when dried. Usually, I have to iron them and even then, it's a struggle. I've tried all different settings and to no avail. It has certainly made my washing a real chore.

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

I put most of that information in my above text!!! As I mentioned, it's just over one year old, Model MG195141G, Serial GTW680BSJ3WS

Contractor's Assistant: Do you plan on doing the work yourself?

I'm just wanting to know if there is something I can do differently to solve the problem or do I have to get a service person out here.

Submitted: 7 months ago.Category: Appliance
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Answered in 1 minute by:
11/27/2017
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Tyler Z.
Tyler Z., Appliance Doc
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Satisfied Customers: 88,379
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

You are 100% correct about the clothes coming out with creases and not wrinkles. The reason this happens (and it's a large complaint by may owners) is because these units are high efficiency now and in order to lower the dry time, they spin at a much faster rate to remove as much water as possible. Unfortunately that causes the clothes to crease so to reduce the creasing, select a cycle with a slow spin speed and you shouldn't run into as much creasing.

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Customer reply replied 7 months ago
I thought that was the issue. Problem is, my machine doesn't have another spin cycle.
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

It does. On the right side of your control panel there is a "Spin" button you can press to change the spin speed.

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