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I have a whirlpool microwave serial #TR5 123110. The tray…

Customer Question
I have a whirlpool...

I have a whirlpool microwave serial #TR5 123110. The tray will not turn?

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

It's a March 2015

Contractor's Assistant: Do you plan on doing the work yourself?

Depends what it needs

Contractor's Assistant: Anything else we should know to help you best?

Model # WMH 31017AW-2

Submitted: 7 months ago.Category: Appliance
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Answered in 4 minutes by:
11/27/2017
Appliance Technician: Kelly, Appliance Technician replied 7 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,678
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 7 months ago

Is it still heating and everything else working but just no turntable working?

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Customer reply replied 7 months ago
No thank you to "talk". Can't I get an answer here I don't want to pay another $24
Appliance Technician: Kelly, Appliance Technician replied 7 months ago

Sorry for the auto call offer, I have no control over those. Do you have a meter to perform any electrical testing with?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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