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My over the range microwave just quit working. Absolutely…

Customer Question
My over the range...

My over the range microwave just quit working. Absolutely nothing prior to indicate there was any problem. Have checked all the power sources and that is not the problem. What could have caused this?

Contractor's Assistant: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?

Yes

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

We got a replacement and I don’t like it and want my old one back

Submitted: 7 months ago.Category: Appliance
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Answered in 5 minutes by:
11/27/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,706
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

DO you have the make and model number off the unit?

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Customer reply replied 7 months ago
Smh1926s
Customer reply replied 7 months ago
You there?
Customer reply replied 7 months ago
Oh, it’s a Samsung
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Yes I am here checking one sec

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

There are thermostats and fuses inside the unit that you would have to check are you handy and can you take it apart?

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Customer reply replied 7 months ago
No, it’s outside and 11 pm here
Customer reply replied 7 months ago
Tell me how to do that and I’ll do it in the morning.
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Like this...CLICK HERE

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Hi there,
I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied I would really appreciate it if you could do that thanks!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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