Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

IO have a Bosch dishwasher and i used detergent instead of…

Customer Question
IO have a Bosch...

IO have a Bosch dishwasher and i used detergent instead of dishwashing powder. As a result there were suds everywhere and a red fault message appeared on the screen.Can you help me and advise me how to rectify the problem? Regards,

Contractor's Assistant: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?

The Machine is approx 3 years old and the model is as of;;ows

Contractor's Assistant: Do you plan on doing the work yourself?

Hopefully not The model is E-NR SMS69T28AU/01

Contractor's Assistant: Anything else we should know to help you best?

FD 9302 00600

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 11 minutes by:
11/27/2017
Appliance Technician: ApplianceTech, Appliance Technician replied 7 months ago
ApplianceTech
ApplianceTech, Appliance Technician
Category: Appliance
Satisfied Customers: 1,738
Experience: 35+ Yrs Experience - 40,000+ 'Real World' Repairs
Verified

Hello and thanks for using JA!

My name is ***** ***** I have been repairing appliances for over 40 yrs and I will be assisting you tonight in trying to find out why your appliance is not working. Sometimes, there will be lapses in my replies back to your because of the volume of questions I am answering. But, please be assured that I will be giving you my best effort to help solve your problem.
Give me a few minutes to check out the info you have provided, so I can give you an accurate answer.
Thanks

Ask Your Own Appliance Question
Appliance Technician: ApplianceTech, Appliance Technician replied 7 months ago

If you put detergent like Dawn in the machine, it will cause a foaming-sudsing problem causing the machine to stop pumping. The pump can only pump liquid not foam. You need to get all the suds out of the machine. Hopefully none has gotten down into the underside of the dishwasher.

Do you have a shop vac that can suck up water?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
no
Appliance Technician: ApplianceTech, Appliance Technician replied 7 months ago

If you plan on doing this yourself, the only other option is to pull out the dishwasher and tip it backward to allow any water to drain out of the machine. You will need to place some towels on the floor to trap any water that comes out.

One last resort would be to remove the bottom panel under the door and place a fan in the front and let it run until the water evaporates

Ask Your Own Appliance Question
Appliance Technician: ApplianceTech, Appliance Technician replied 7 months ago

______________________________________________________________________

I hope you feel that I given you my best effort on helping you out with your dishwasher problem.

But if you still have questions, just ask , otherwise, may I please ask that you take the time to rate my help as positive for JA today by selecting 3-5 stars to rate my help to you before you leave today.

I thought I would add, that many people think the payment they placed is sent to me after I answer their question. But,it is held by JA until you give me a positive rating and then JA credits me for my time working with you.

Just Answers runs on the on "Honor System" for technician ratings and I depend on you for a positive rating. No Rating means I work for free .

By rating my help today, you will be "Locked In" at no additional charge, should you need to come back for any follow-up questions.

Thanks for giving me the opportunity to help you out.

.

Have a great day!

Don

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask ApplianceTech Your Own Question
ApplianceTech
ApplianceTech
ApplianceTech, Appliance Technician
Category: Appliance
Satisfied Customers: 1,738
1,738 Satisfied Customers
Experience: 35+ Yrs Experience - 40,000+ 'Real World' Repairs

ApplianceTech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Bosch Dishwasher SHP87PW55N/10 FD980200097: ran two cycles
Bosch Dishwasher SHP87PW55N/10 FD980200097: ran two cycles on new 2018 model where detergent compartment door did not open through entire cycle. Thoughts? … read more
Gavin
Gavin
Whitegoods Engineer
Electrical Installation Level 3
154 satisfied customers
I have a Bosch Cooktop installed 17/11/2008, E-Nr PKN675T01A
I have a Bosch Cooktop installed 17/11/2008, E-Nr PKN675T01A 01 … read more
Ray
Ray
Appliance Repair Technician
High School or GED
414 satisfied customers
My Bosch SHP65T56UC/01 shows error message E15, "Water in
My Bosch SHP65T56UC/01 shows error message E15, "Water in base trough," but no water is in machine. How do I clear the error message. Machine will not come on. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
My Bosch dishwasher has wax in the hose. How do I get the
My Bosch dishwasher has wax in the hose. How do I get the panel off to clean it out? … read more
Daniel
Daniel
senior service enginner
High School or GED
2,473 satisfied customers
Added rinse agent, then tried to start the dishwasher,red
Added rinse agent, then tried to start the dishwasher,red light is on, but will not start. … read more
Daniel
Daniel
senior service enginner
High School or GED
2,473 satisfied customers
I have a tecnik dishwasher, approx 10 years old. Switch on
I have a tecnik dishwasher, approx 10 years old. Switch on power and now suddenly it starts up before the door is closed, which is not normal.....sounds like it is trying to fill but just the sound of… read more
Dino
Dino
gcse
60 satisfied customers
I have a bosch washing machine front loader model number
hi I have a bosch washing machine front loader model number E-Nr. WAE20261AU/01 FD(###) ###-####and not able to find anything to correspond with when replacing the front door complete. Please advise. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,220 satisfied customers
I just bought and installed a Bosch Type SD6P1B dishwasher,
I just bought and installed a Bosch Type SD6P1B dishwasher, serial # XXXXX It is connected to the hot water line from a solar hot water heater. When I turn it on, an error message E 01 comes on the di… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,159 satisfied customers
I have a Bosch Excell 1600 Express washing machine. It started
I have a Bosch Excell 1600 Express washing machine. It started to go to F04 fault wich is a blockage 6 months ago. We have managed to swap the settings and keep it going. More recently this fault appe… read more
Appliance-Service
Appliance-Service
307 satisfied customers
I just had a technician look at my washer and diagnose a problem
I just had a technician look at my washer and diagnose a problem: He says that my problem is a broken pressure valve as a result of using LIQUID high efficiency detergent. He says the valve needs to b… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have just put dishwasher detergent in the hole for salt by
I have just put dishwasher detergent in the hole for salt by accident!! What is the conseqence on the machine and best way of rectifying the issue? Any help you can give will be much appreciated… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a Bosch WFL 2872 washing machine which has decided not
I have a Bosch WFL 2872 washing machine which has decided not to spin at 800 rpm. it tries to spin but only spins at approx 60 RPM - I have selected the spin only program and have adjusted the variabl… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
We just realized that weve been using the wrong detergent
We just realized that we've been using the wrong detergent (not high efficiency) in our fairly new Bosch washer (500 series) and just got a message that interrupted the wash (flashing E:13). We tried … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
We have a Bosch Nexxt Premium Dryer. Last night we were drying
We have a Bosch Nexxt Premium Dryer. Last night we were drying clothes and noticed a hot slight burn smell. The dryer go very hot and the clothes were extremely hot. The dryer cut off and we let it co… read more
Daniel
Daniel
senior service enginner
High School or GED
2,473 satisfied customers
My bosch WFMC3200UC/01 washer faults with E 04 and indicator
My bosch WFMC3200UC/01 washer faults with E:04 and indicator light at "rinse". The unit does not spin (while the spin light is on, the timer decrements), the unit does not drain. I have removed the dr… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a Bosch Sensixx comfort, 6/7 yrs old. We havent cleaned
I have a Bosch Sensixx comfort, 6/7 yrs old. We haven't cleaned it as regularly as we should and have lost the manual. Now it's stopped working altogether - not heating up. Can we descale it and if so… read more
Rob
Rob
Vocational, Technical or Trade Scho
420 satisfied customers
i have a model 1100xtps6 dish washer and the clean light is
i have a model 1100xtps6 dish washer and the clean light is flashing, the trouble shooting guide says call for service to check heater circuit. could this just be the element?… read more
Luke
Luke
High School or GED
52 satisfied customers
hi, i have a problem with my bosch excell dishwasher. the timer
hi, i have a problem with my bosch excell dishwasher. the timer on the economy wash should display about 29 minutes ,but it shows 96 minutes. what is the possible cause of the fault & what would be th… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x