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My whirlpool duet front loading washer keeps showing an

Customer Question
My whirlpool duet front...

My whirlpool duet front loading washer keeps showing an error (006 I think) and won't spin or finish the cycle

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

It was here when we moved in. Can you tell me how I can find the model?

Contractor's Assistant: Do you plan on doing the work yourself?

No, I just want to know what might be causing this.

Contractor's Assistant: Anything else we should know to help you best?

I don't think so.

Submitted: 4 months ago.Category: Appliance
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Answered in 2 minutes by:
11/26/2017
Appliance Technician: Billy Olenick, Customer Service replied 4 months ago
Billy Olenick
Billy Olenick, Customer Service
Category: Appliance
Satisfied Customers: 129
Experience: Owner at Billy's appliance repair
Verified
My name is ***** ***** I will be helping you out today with your appliance repair. We are on an honor system here and are only paid for our services once rated so please don't hesitate to rate me. I will continue to help you through your appliance repair even after you rate me. Thank you.
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Appliance Technician: Billy Olenick, Customer Service replied 4 months ago
You are more than likely looking at a motor fault.
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Appliance Technician: Billy Olenick, Customer Service replied 4 months ago
What is the model number off the machine
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Customer reply replied 4 months ago
WFW94HE
Appliance Technician: Billy Olenick, Customer Service replied 4 months ago
There should be more to that model number. Did you get it from the machine or the owner manual
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Appliance Technician: Billy Olenick, Customer Service replied 4 months ago
Condition: Motor tachometer failureCheck/Repair: Unplug the washer and check the wire harness connections between the motor control board and the drive motor. Check the wire harness connections between the motor control board and the main electronic control board. Reconnect any loose wires or replace any damaged wire harnesses. If the wiring connections are okay, check to see if the spin basket rotates smoothly. If not, remove any obstruction between the spin basket and tub. If the spin basket rotates smoothly, replace the drive motor. If the problem continues, replace the motor control board.
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Appliance Technician: Billy Olenick, Customer Service replied 4 months ago
If I can be of no further assistance please select a star rating so I can close this out. Thank you
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Billy Olenick
Billy Olenick
Billy Olenick, Customer Service
Category: Appliance
Satisfied Customers: 129
129 Satisfied Customers
Experience: Owner at Billy's appliance repair

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