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The freezer compartment in my Kitchen Aid icees up and

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The freezer compartment in...

The freezer compartment in my Kitchen Aid icees up and leaves ice on the floor when I open it. Ice builds up on the bottom, Sometimes I have had trouble closeing it. I have had a repair man out and was told I do not close it well. That is not true. Vicki

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

It is about 3 yrs old and had always done this. Model number is *****

Contractor's Assistant: Do you plan on doing the work yourself?

No.

Submitted: 7 months ago.Category: Appliance
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Answered in 1 minute by:
11/26/2017
Appliance Technician: Nolan Rettig, Home Appliance Technician replied 7 months ago
Nolan Rettig
Nolan Rettig, Home Appliance Technician
Category: Appliance
Satisfied Customers: 326
Experience: Service Technician at Ralph's Joy of Living
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Hello, My name is ***** ***** I will be assisting you with your issues today. Please give me a minute to review your question.

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Appliance Technician: Nolan Rettig, Home Appliance Technician replied 7 months ago

When you say ices up where are you getting the ice at? Just on the floor of the freezer section?

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