Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My stove is not heating up. Lights and clock are working.

Customer Question
My stove is not...

My stove is not heating up. Lights and clock are working.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

One day.

Contractor's Assistant: Do you plan on doing the work yourself?

Maybe

Contractor's Assistant: Anything else we should know to help you best?

Ge stove. Five burners

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

About five years. Don't see model #

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 days by:
11/28/2017
Appliance Technician: Kelly, Appliance Technician replied 7 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,690
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 7 months ago

Do you have a meter to test voltage with?

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 7 months ago

I suspect you may have lost one side of your breaker and not receiving the 240 VAC required for the elements to heat.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,690
25,690 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

25,690 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
5 year old GE range model no. J B640D R5BB, black, failed in
5 year old GE range model no. J B640D R5BB, black, failed in service. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a GE electric glass top stove...I self cleaned the stove
I have a GE electric glass top stove...I self cleaned the stove on Friday, after the self cleaning was complete we had a power outage...My burners on top are not heating up at all nor the oven. The cl… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
GE Profile above the stove microwave Everything works, clock,
GE Profile above the stove microwave: Everything works, clock, timer, vent fans etc... But it does not heat the food. It goes through the process like it does and seems to be working fine but it just … read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
I have a GE Spectra stove that the oven and clock will not
I have a GE Spectra stove that the oven and clock will not work. Burners work fine. Can you help? Thank you… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
my kichenaid flat top stove has power (display lights only
my kichenaid flat top stove has power (display lights only when the burners are tunred on) but the burners don't heat up not does the stove. Can you help me . The stove is about 3-4 years old and I ca… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
i have a five year old 48 inch ge monogram dual fuel range
i have a five year old 48 inch ge monogram dual fuel range the grill and griddle wont heat up what are the possable problems... the gas burners and igniter stove and stove light all work??… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,606 satisfied customers
I have a new Amana freestanding range. We bought a five year
I have a new Amana freestanding range. We bought a five year old house with this unit in it, which has never been used. When we turn on the stove and the oven, the light comes on but no heat comes thr… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I haave a 1973 Tappan gas range. The two front burners no longer
I haave a 1973 Tappan gas range. The two front burners no longer work. Can they be repaired? The pilot lights are working as is the oven.… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
On Thursday our brand new GE stove Model # JB700SNSS was installed.
On Thursday our brand new GE stove Model # XXXXX was installed. Today while cooking in the oven the stove shutdown. All of the lights on the control panel went off including the clock. The circuit bre… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
Whirlpool Electric Range Model RF315PXDW0. Top burners and
Whirlpool Electric Range Model RF315PXDW0. Top burners and oven heating elements stopped working. Clock, oven preheat countdown, oven light turn on OK. Is there a fuse that has blown? Where is it?… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
I have a five year old glass top whirpool electric range. I
I have a five year old glass top whirpool electric range. I have never had a problem with it at all untill a couple days ago, I use it in the morning (all was fine) and that night the clock and oven s… read more
Rich
Rich
Retired Master Electrician
Vocational, Technical or Trade Scho
652 satisfied customers
MY GE stove is only 6 years old. It has been working fine
MY GE stove is only 6 years old. It has been working fine until last night. The stovetop ignites but when I tried to turn on the oven it wouldn't ignite. Used it two days ago with no problem. Any idea… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,159 satisfied customers
tapan custom 24 years young and burners and oven will not light.
tapan custom 24 years young and burners and oven will not light. also timer and clock stopped and back light will not light. opening top and says something about a 5 amp fuse. Could this be the proble… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Stove is not working burners or stove the lights are on clock
Stove is not working burners or stove the lights are on clock is working?This is an electric stove ge spectra.Tried unplugging it and waited and also shut the circuit breakers off and then back on sti… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
my electric stove (cooktop and oven) will not heat up when
my electric stove (cooktop and oven) will not heat up when turned on. Clock is working, so not a problem with electricity sourse… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
My electric oven and range have stopped working- there is no
My electric oven and range have stopped working- there is no heat. However, the light and the clock are both working and the indicator lights work to let you know they are both on.… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,159 satisfied customers
I have a GE smooth top range. When plugged in I see all the
I have a GE smooth top range. When plugged in I see all the lights etc on the panel. But when I turn on any burners nothing happens. The light on the panel that says "burner on" comes on but no burner… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
the oven elements would not heat up. the clock stopped working.
the oven elements would not heat up. the clock stopped working. a technician opened the back and was able to make the clock work.but if you put it on bake then the clock goes to 12 oclock… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x