Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a washer front loading machine Duet Steam. When I try…

Customer Question
I have a washer...

I have a washer front loading machine Duet Steam. When I try to start it it gives me 2 messages" F05 and E02

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Its 2 years old nd it it a whirpool Duet steam

Contractor's Assistant: Do you plan on doing the work yourself?

If i have to yes I want to know what E02 and F05 mean

Contractor's Assistant: Anything else we should know to help you best?

Not really it worked just fine until 5 minutes ago

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
11/25/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,712
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
ok
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Do you have the model number off the unit and that is a door lock code, meaning there is an issue with the door latch on the unit. Make sure the door is shut tightly try it again and see if that fixes the issue, if not get me the model number off the frame when you have the door open please.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
the door locks
Customer reply replied 7 months ago
the door closes but the latch doesn't lock
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

OK remove the top of the unit and see if any wires came off the door lock.

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Hi there,
I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied I would really appreciate it if you could do that thanks!

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,712
18,712 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I get a F05 error on my front load washer. Model MFW9700SB0
I get a F05 error on my front load washer JA: What's the make and model of your washing machine? And can you guesstimate how old it is? Customer: Model MFW9700SB0 and it 10 years old JA: Do you plan o… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Error codes F05& E02. Whirlpool diet steam direct drive
Error codes F05& E02. Whirlpool diet steam direct drive front load … read more
Ray
Ray
Appliance Repair Technician
High School or GED
414 satisfied customers
My Washer Model # MHW3505FWO is giving an error code of
My Washer Model # MHW3505FWO is giving an error code of F05-E02. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
We have a front load washer. Our toddler pressed a couple
We have a front load washer. Our toddler pressed a couple buttons and now the we are getting E03 & F03 Error messages. cannot restart washer. Is there a reset process? … read more
Joel Swenson
Joel Swenson
High School or GED
4,022 satisfied customers
My whirlpool washer is giving me a F05 / E03 error. I do not
My whirlpool washer is giving me a F05 / E03 error. I do not find E03 in my manual only E02. Tried to power down and restart and it is not clearing … read more
Appliance Guru
Appliance Guru
Owner and Technician
18,712 satisfied customers
We have a front load washer, Model WFW94HEXWO, SERIAL
Hi, We have a front load washer, Model WFW94HEXWO, SERIAL C05151314, WILL NOT wash, comes up with F06 and E02 messages? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My whirlpool duet washer gave me an error message after the
My whirlpool duet washer gave me an error message after the power went out for a few seconds. The washer was on it's spin cycle. The error message has gone now. But I think it was an E05 and something else. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
My Whirlpool duet steam washer is showing an error code of
Hi, I'm Sarah. My Whirlpool duet steam washer is showing an error code of e02 and f05. It starts to turn on, then makes a series of clicks and flashes the error code. It had been working fine all day,… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Whirlpool duet steam washer code E02 andF06. I washed a load
whirlpool duet steam washer code E02 andF06. I washed a load took them out put in another load these codes appeared. what should I do. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
My name is ***** *****...I have just replaced an MCU and CCU
Customer: Hello, my name is ***** *****...I have just replaced an MCU and CCU on a Maytag Maxima. MCU was definitely bad with a burn ***** ***** on the plastic surround. Still getting error F01 and E0… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Maytag washmachine MAXIMA STEAM 10 yr warranty Direct Drive
Maytag washmachine MAXIMA STEAM 10 yr warranty Direct Drive Motor Model #MHW7100DWO Serial # ***** - The machine gives F05 followed by E02 I've cleaned all around the gray rubber = have no clothes in … read more
AppTech8579
AppTech8579
1,774 satisfied customers
We are getting an F06 and E02 error on our Whirpool Duet washer
We are getting an F06 and E02 error on our Whirpool Duet washer that isn't but a year old. I have 2 sets of sheets in there. What can I do… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
My 10 year old washing machine (whirlpool duet) died (control
My 10 year old washing machine (whirlpool duet) died (control panel is out). What is the best washer to purchase? Thanks Jason… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
My Whirpool Duet front load washer will display the HF code
My Whirpool Duet front load washer will display the HF code when it starts draining after the initial wash action - about 4-5 minutes into the cycle. The machine is draining water. The machine will pr… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a Whirpool Duet Steam Front loading Washer. After I
I have a Whirpool Duet Steam Front loading Washer. After I used the "Afterwash" cycle the code "Int" appeared where it says "time remaining" and the washer will not unlock. What do I do?… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
whirlpool front loading duet steam washer displayed he message
whirlpool front loading duet steam washer displayed he message F35 and would not open , do you know what that means ?… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
Hello, weve a Whirpool Duet/Sport front load washer approx.
Hello, we've a Whirpool Duet/Sport front load washer approx. 5 years old, is loaded as usual, starts working for a while & then error code F-28 comes on & all the lights start flashing, can you tell u… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have a Maytag Front load mfw9700sq1 washer 4 years old that
I have a Maytag Front load mfw9700sq1 washer 4 years old that 2 minutes into the wash cycle it gives an F 05 error message. Is this a specific problem regarding heating sensors or can it be something … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x