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I have a whirlpool electric range that neither the upper or…

I have a whirlpool...

I have a whirlpool electric range that neither the upper or lower elements do not work. the clean cycle also doesn't work. is it normal for both of these elements to go bad at the same time or is there some kind of control that went bad?

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

About 9 yrs old, but the oven has been used around 10 times.

Contractor's Assistant: Do you plan on doing the work yourself?

The model# ***** ***** VB

Contractor's Assistant: Anything else we should know to help you best?

Serial# *****(###) ###-####

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Answered in 1 minute by:
11/25/2017
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,428
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Was it self cleaned right before this trouble?

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Customer reply replied 6 months ago
I think so, I'm not 100% sure

This is a common problem. Please allow me just a few minutes to prepare some information for you, thank you!

Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,428
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Kelly and 87 other Appliance Specialists are ready to help you
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The video at the link below show shows how it is replaced.

CLICK HERE

The link below is to the part you will need!

CLICK HERE

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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