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I have a GE stack washer and dryer. My washing machine will…

Customer Question
I have a GE stack...
I have a GE stack washer and dryer. My washing machine will no longer engage when u close my lid the status bar has wash and lid lock flashing. The magnetic sensors between the lid and body has been tampered with by someone attempting to locate the issue. .uk just need to know how to and what I need to resolve the problem. It also looks as if someone laid it down in the past and now all the suspension springs are busted. Need a quick fix please.
Submitted: 7 months ago.Category: Appliance
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Customer reply replied 7 months ago
Here are some pics
1511581605288-402402920.jpg1511581...jpg1511581652909-979477710.jpg1511581...jpg20171124_214457.jpg2017112...jpg20171124_214449.jpg2017112...jpg1511581757756-1765493318.jpg1511581...jpg
Answered in 2 hours by:
11/25/2017
Appliance Technician: Webb-Guy, Handyman replied 7 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,334
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question if you are still needing help that is?

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Customer reply replied 7 months ago
I am. I believe it's going to need both the lid latch sensor and the magnetic sensors replaced. as well as the suspension system I need to know wear to order from and if you have any other ideas
Appliance Technician: Webb-Guy, Handyman replied 7 months ago

just one moment please

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Customer reply replied 7 months ago
What happened I never got an answer
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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