Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Our Bosh diswaher has stopped cleaning the top rack. The top…

Customer Question
Our Bosh diswaher has...

Our Bosh diswaher has stopped cleaning the top rack. The top spinner is no longer spinning. What should we do?

Contractor's Assistant: Just to clarify, what's the make and model of the appliance? And has it done this before?

Bosh Ecosense it has not happened before

Contractor's Assistant: Do you plan on doing the work yourself?

I would like to minimize the expense of fixing it

Contractor's Assistant: Anything else we should know to help you best?

It is not taking the soap out either

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
11/24/2017
Appliance Technician: Kelly, Appliance Technician replied 7 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,678
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 7 months ago

May I have the model number from the right side of the inner door panel, please?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
bosh ecosense
Customer reply replied 7 months ago
is anyone there?
Appliance Technician: Kelly, Appliance Technician replied 7 months ago

The model tag is on the right side of the inner door. Please allow me time to respond, thank you.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
model #vSHX45L150/64
Appliance Technician: Kelly, Appliance Technician replied 7 months ago

Please allow me just a few minutes to prepare some information for you, thank you!

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Sorry Model # SHX45L150/64
Appliance Technician: Kelly, Appliance Technician replied 7 months ago

Hmm, maybe SHX46L15UC ?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
you are correct
Appliance Technician: Kelly, Appliance Technician replied 7 months ago

Thank you. One last number, the one after the /. Can you verify that number, please?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
64
Appliance Technician: Kelly, Appliance Technician replied 7 months ago

Thank you. Please allow me just a few minutes to look that model up.

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 7 months ago

If the filter is clear and tub is filling with water, the circulation motor will need to be replaced. The video at the link below show shows how it is replaced.

CLICK HERE

The link below is to the part you will need!

CLICK HERE

If you would be so kind, would you please remember to rate my service USING THE STAR SCALE at the top or the bottom of the page before you leave today? If you don't, I receive no credit for my work. The deposit you placed stays with the site. You may post back at anytime with follow up questions. Please let me know how I may earn your 5 star rating! Thank you so much!

Ask Your Own Appliance Question
Customer reply replied 7 months ago
The spinner on the top is not spinning. What filter are you referring too?
Appliance Technician: Kelly, Appliance Technician replied 7 months ago

The wash motor is what makes the water pressure that feeds that spinner. The filter is the round one in the bottom of the tub. Have you never removed it for cleaning?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
we have cleaned it. I am done and thank you for your help. How much are you charging me for this help?
Appliance Technician: Kelly, Appliance Technician replied 7 months ago

I have no account access so the total is whatever you selected at the onset of the question process before you posted it.

Please remember to rate 5 stars at the top of the page, thank you so much!

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,678
25,678 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

25,678 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a new ge dishwasher. But the top arm isn't spinning.
I have a new ge dishwasher. But the top arm isn't spinning. I've cleaned the screen and sump. But not very dirty. Obviously because it's almost new. Bottom arm spins ok. We did have to have somebody r… read more
Appliance Guru
Appliance Guru
18,162 satisfied customers
Top washer quit working. bottom works fine. a little flows
top washer quit working. bottom works fine. a little flows thru, but not much. how i know is i placed through rug over bottom and paper towels in top rack. rug soaked, paper towels bone dry after mayb… read more
Kelly
Kelly
Appliance Technician
High School or GED
25,678 satisfied customers
I have a Whirlpool model #dp1040xtx80 portable dishwasher. Serial
i have a Whirlpool model #dp1040xtx80 portable dishwasher. Serial f02302633. The top washer that cleans the glasses in the top rack stopped spinning. I saw some of the little holes were clogged so i u… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Dishes and glasses in upper tray of Bosch SHE55P02UC/64 dishwasher
Dishes and glasses in upper tray of Bosch SHE55P02UC/64 dishwasher not clean. All spray nozzles clean, nothing appears to be plugged. What might the cause of this Problem be.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
We have a Bosch Model SHE46C06UC that has been great for about
We have a Bosch Model SHE46C06UC that has been great for about five years or so. Recently after running it in the full wash cycle, there is soap foam in the bottom of the unit. The cycle runs longer t… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
After using the self-cleaning feature, my oven racks will no
After using the self-cleaning feature, my oven racks will no longer slide. I tried cooking oil, soap and WD 40, but they still will not slide in on any of the levels. My electric range is Kenmore(NNN)… read more
Anon-aabbcc
Anon-aabbcc
Technician
140 satisfied customers
We have a Sears Elite dishwasher which is mechanically and
We have a Sears Elite dishwasher which is mechanically and electrically/electronically identical to the Whirlpool Point Voyager Dishwasher, model GU1200XT or GU1500XT. We noticed quite a bit of soap r… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
We have two problems 1. Our GE Profile dishwasher PDW9900
We have two problems: 1. Our GE Profile dishwasher PDW9900 is 5 years old and within the last 6 months no longer properly cleans, especially on the top rack. This is not related to over or badly loade… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Hi. You helped me about year ago with one of my dishwashers.
Hi. You helped me about year ago with one of my dishwashers. Can you use your help once again. I have a Kenmore Elite dishwasher, model #665.16263402. The unit is cleaning dishes and cookware just fin… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
I have a frigidaire Ultraquiet III. Water is not coming out
I have a frigidaire Ultraquiet III. Water is not coming out of the spinners when it is in the pots & pans mode or the normal mode. It is only working in the light wash mode. The result is dishes stuck… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My wifes Whirlpool Gold gu2500xtpb6 has stopped working properly.
My wife's Whirlpool Gold gu2500xtpb6 has stopped working properly. It cleans poorly, and doesn't rinse the top of the dishes in the upper rack, nor the silverware very well. I tested it yesterday, and… read more
Appliance Man
Appliance Man
Appliance Tech
9,891 satisfied customers
Matag dishwasher DWU4910AAX has begun to make a short squeaking
Matag dishwasher DWU4910AAX has begun to make a short squeaking sound on entering the rinse cycle. The squeak quits and it cycles and washes dishes in normal manner. Has not done this ten years we hav… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
The dishes/glasses in our top rack always come out dirtier
The dishes/glasses in our top rack always come out dirtier than when they went in. Things on the bottom are fine. I've cleaned the revolving piece that is just under the top rack, doesn't help. Thanks… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
my maytag dishwasher does not clean like it used to, the
my maytag dishwasher does not clean like it used to, the arm in the top does not spin around during the cycle, the soap dispenser has soap left in it after the cycle is over, the top rack does not see… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
Our Whirlpool dishwasher is not cleaning our dishes fully.
Our Whirlpool dishwasher is not cleaning our dishes fully. It's leaving dirt particles/crud especially on the top shelf where our glasses are put. We have gone through our manual and have checked ever… read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
13,205 satisfied customers
Hi there! We cant get the top spinner on our dishwasher to
Hi there! We can't get the top spinner on our dishwasher to spin. We took it out and cleaned it out, etc. Any ideas… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Our 6 yr. old GE Profile dishwasher has been cleaning our dishes
Our 6 yr. old GE Profile dishwasher has been cleaning our dishes for quite some time. I now think the top "spinner" is not spinning like the bottom is. The top rack is where the glasses actually come … read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
I have a Maytag MDB7100 dishwasher. Recently it has started
I have a Maytag MDB7100 dishwasher. Recently it has started to not clean dishes properly. when the cycle ends, the dishes are still dirty and the soap has not dissolved. I have removed the bottom spin… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x