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I have a Samsung wa50k8660ae washing machine. I was washing…

Customer Question
Hi. I have...

Hi. I have a Samsung wa50k8660ae washing machine. I was washing a very small load on delicate & it stopped at the spin cycle. Now I can't get it to work at all. Any ideas?

Contractor's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

Less than a year I think. It was a replacement for the one recalled last year

Contractor's Assistant: Do you plan on doing the work yourself?

No. You think it needs repaired?

Contractor's Assistant: Anything else we should know to help you best?

I tried turning it off & waiting & then starting a new tub of clothes. It is making noise like it will go. It has dc1 showing

Submitted: 5 months ago.Category: Appliance
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Answered in 2 days by:
11/27/2017
Appliance Technician: Rusty S, Home Appliance Technician replied 4 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 159
Experience: Master Technician at Self
Verified

Unplug it for 1 full hour to reset the electronics. Does the behavior change when powered back up?

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Rusty S
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 159
159 Satisfied Customers
Experience: Master Technician at Self

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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