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My wife had a turkey in the oven but every time we turn it…

Customer Question
My wife had a...

My wife had a turkey in the oven but every time we turn it on it stays on to warm up and then shuts off and stays off

Contractor's Assistant: What's the make and model of your oven? And can you guesstimate how old it is?

Whirlpool super capacity gas oven and was installed in 2004

Contractor's Assistant: Do you plan on doing the work yourself?

If I can

Contractor's Assistant: Anything else we should know to help you best?

The top gas rail is also not working

Submitted: 5 months ago.Category: Appliance
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Answered in 11 minutes by:
11/24/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 5 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,351
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

open the oven door the model /serial tag is on the inner face frame of the oven .

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Customer reply replied 5 months ago
The only thin I found was a part number
Appliance Technician: Master Tech, Whirlpool Master Technician replied 5 months ago

and you have opened the oven door and looked on the right hand side of the oven face framer

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 4 months ago

I see you have NOT replied back to me .
Do you still need assistance on your question?

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