Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Morn. My GE appliance ge profile advantium. Is not heating…

Customer Question
Hey good morn....

Hey good morn. My GE appliance ge profile advantium. Is not heating in microwave or in convection. When I try to change the power level it states POWER LEVEL CANNOT BE ADJUSTED AT THIS TIME

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

It only has one year warranty

Contractor's Assistant: Do you plan on doing the work yourself?

Model

Contractor's Assistant: Anything else we should know to help you best?

Model SCA2001FSS02

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 6 minutes by:
11/24/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,245
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Let`s first unplug the unit for 5 minutes , this will hopefully REBOOT the electronic control board ,then plug it back in and tell me if you still have the issue or not.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Ok we are working it. The convection side is working and she is baking potatoes. But we will reset the power shortly.Can we do anything else to reset it in the meantime
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

the ONLY reset is the unplug for 5 minutes then power it back on .

If it stlll does this then you have an electronic control board that is going out .

And you will need to replace it .

And I can provide you with the part info if you need it !

Ask Your Own Appliance Question
Customer reply replied 7 months ago
please what is the part no and cost of control board
Customer reply replied 7 months ago
Hello
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

If you have any questions just reply back to me .

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

I see you have NOT replied back to me .
Do you still need assistance on your question?
If not I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me 5 STARS is the ONLY way I get paid for my time .

I'm sure you don't work for free, so please don't expect that I should.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,245
13,245 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a GE convention speed oven and set the cooking time
I have a GE convention speed oven and set the cooking time too long last night and when we returned the oven had overheated I guess and food burned and microwave convection speed cooker no longer work… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
My ge advantium monngram convection is not doing anything
my ge advantium monngram convection is not doing anything when i push manual cook mode it also says that power cannot be changed at this time … read more
Appliance Guru
Appliance Guru
18,166 satisfied customers
Our profile advantium 120 microwave has operated flawlessly
Our profile advantium 120 microwave has operated flawlessly for 10 years until last night when we were using it in the oven mode at 425 degrees to bake a pizza (Pappa Murphy combo) and the entire unit… read more
Appliance Guru
Appliance Guru
18,166 satisfied customers
GE Profile over the range convection oven/microwave. Less
GE Profile over the range convection oven/microwave. Less than year old. Stopped heating. Microwave works, all displays work as though it's heating. FYI, seems to have happened right after I cleaned s… read more
Engineer-Tech
Engineer-Tech
Bachelor\u0027s in Electrical Engineering Technology
1,237 satisfied customers
I HAVE A GE ADVANTIUM OVEN AND THE MICROWAVE STOPPED WORKING.
I HAVE A GE ADVANTIUM OVEN AND THE MICROWAVE STOPPED WORKING. THE OVEN PART STILL WORKS AND COOKS. THE MICROWAVE WILL COME ON LIKE IT IS WORKING BUT WILL NOT HEAT/COOK ITEM. I HAVE CHECKED TO MAKE SUR… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
We have an Advantium 220 volt (SCA2001FSS02) bought new in
We have an Advantium 220 volt (SCA2001FSS02) bought new in 2005. We use it a lot, for both microwave and combination cookking. Yesterday while microwave only cooking 4 strips of bacon, the microwave h… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a GE Profile built in oven that has been a real lemon.
I have a GE Profile built in oven that has been a real lemon. My other GE appliances were fine. I'm thinking of purchasing a GE Advantium 120V 30" Microwave/convection to replace my old microwave and … read more
Justin
Justin
Appliance tech and Business owner
High School or GED
829 satisfied customers
I just bought and had installed the GE Profile Advantium 240
I just bought and had installed the GE Profile Advantium 240 microwave / speedcooking over (over the range). I am trying to decide if buying the extended warranty is a good idea or not? Can you give a… read more
Bob L Your  Appl Pal
Bob L Your Appl Pal
Owner
Vocational, Technical or Trade Scho
7,404 satisfied customers
I have a GE Advantium microwave/oven and its in lock mode.
I have a GE Advantium microwave/oven and its in "lock" mode. During the night we had a power hit and when I woke up its in the "lock" state. Tried holding down the clear button for 15 secs and nothing… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Just received G.E. Profile DIshwasher PDWT180RSS and Range
Just received G.E. Profile DIshwasher PDWT180RSS and Range PGB910SEM3SS three people have told me to send them back and the reviews I have read are not good. Please advise… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
GE Advantium Microwave/Convection Oven Model SCA2000FCC. Microwave
GE Advantium Microwave/Convection Oven Model SCA2000FCC. Microwave will not heat. Food in the Convection "Speedcooking" mode is not cooking properly either. I think the magnetron tube is gone. Is it w… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
My GE Spacemaker microwave will not heat every thing else works
My GE Spacemaker microwave will not heat every thing else works except the power level button. The reader on the power level button states that it cannot change at this time. Please help.… read more
Appliance Man
Appliance Man
Appliance Tech
9,891 satisfied customers
My GE Profile Advantium Microwave SCA2000FBB is not working,
My GE Profile Advantium Microwave SCA2000FBB is not working, has power and the convection oven works. Just the microwave is not working.… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
My GE Profile Microwave/Convection oven JEB 1095SB04 does not
My GE Profile Microwave/Convection oven JEB 1095SB04 does not operate as a microwave, although the clock works and the light works. Any ideas?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I would like to purchase the FlavorWave Turbo oven from Danoz This
I would like to purchase the FlavorWave Turbo oven from Danoz This oven uses the Halogen heating, Infrared light and convection for cooking My questions are: Is this technology safe for cooking? How d… read more
Jack Stiner
Jack Stiner
High School or GED
168 satisfied customers
We have a GE Microwave Oven (model #JES1131) purchased in 2000,
We have a GE Microwave Oven (model #JES1131) purchased in 2000, which has just died. What is the wattage of this oven? How important is wattage when choosing a new microwave oven?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a GE built in microwave that is 2 yrs old. The inside
I have a GE built in microwave that is 2 yrs old. The inside of the microwave gets hot but it does not heat the food.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Hey guys- I didnt get my whole question out the first time
Hey guys- I didn't get my whole question out the first time arround. I'm a handy guy with anything electrical, mechanical, etc. Trying to change the inside oven light bulb on our Advantium 120 microwa… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x