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I have a Whirlpool side by side refrigerator. When we try to…

Customer Question
I have a Whirlpool...

I have a Whirlpool side by side refrigerator. When we try to dispense water, it seems that the water is turning on and off very rapidly and very little water is dispensed. There is a noise associated with this similar to a jackhammer but not near as loud. What are your thoughts?

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Model # HR20912611 bought 4 to 5 years ago.

Contractor's Assistant: Do you plan on doing the work yourself?

If possible, I have done some small repairs successfully before.

Contractor's Assistant: Anything else we should know to help you best?

I don't know of anything.

Submitted: 7 months ago.Category: Appliance
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Answered in 2 hours by:
11/24/2017
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be!

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Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago

Is th ice maker still working fine, full-sized cubes and no noise when it fills?

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Customer reply replied 7 months ago
The ice maker still works. However, the same noise is present when the ice maker is refilling.
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago

If the noise is still present during ice making then you have an issue with the water supply from your home. The valve that feeds the water line that is connected to the refrigerator and probably the line as well will need to be replaced.

If you would be so kind, would you please remember to rate my service USING THE STAR SCALE at the top or the bottom of the page before you leave today? If you don't, I receive no credit for my work. The deposit you placed stays with the site. You may post back at anytime with follow up questions. Please let me know how I may earn your 5 star rating! Thank you so much!

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Category: Appliance
Satisfied Customers: 282
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