Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a kitchenaid superba selctra 27 self clean wall oven.

Customer Question
Hi i have a...

Hi i have a kitchenaid superba selctra 27 self clean wall oven. The microwave and top oven work fine, the lower convection oven will not work. I can hit the bake broil or clean button on the top and the temp will show on the screen however the start button will not activate the oven

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

I would estimate 20 years old. I have lived in the house for 16 years

Contractor's Assistant: Do you plan on doing the work yourself?

Not likely

Contractor's Assistant: Anything else we should know to help you best?

The oven could be older but the fact that it has a digital screen makes me think it can't be that much oldert

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
11/23/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,707
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Do you have the complete model number off the unit?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
no
Customer reply replied 7 months ago
no thanks
Customer reply replied 7 months ago
i will try again at a more convenient time
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

ok the phone call offer is not me sending it. just post back with the model.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
we will reconnect at a later date...I am uable to give this any more time today
Customer reply replied 7 months ago
thanks
Customer reply replied 7 months ago
you can send me your info and I will contact you at a later date
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Have recently moved into a house with a Kitchenaid Superba
Have recently moved into a house with a Kitchenaid Superba Selectra double oven. The convection oven on the botton, gives an F-4 error message soon after starting. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a kitchenaid superba microwave/oven combo that is
i have a kitchenaid superba microwave/oven combo that is about 15 years old. Been great until recently, the convection cycle is not working properly. Not heating to the temperature indicated on the di… read more
Appliance Guru
Appliance Guru
Owner and Technician
18,707 satisfied customers
We replaced the touch pad and the control board on our Thermador
We replaced the touch pad and the control board on our Thermador oven. I thought everything was working great. The display was fixed, timer, baking,broil, and convection all work. I ran a self clean c… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a Kitchenaid Superba Microwave (microwave / convection
I have a Kitchenaid Superba Microwave (microwave / convection oven combo). When cleaning the microwave, my wife bumped the top rack (convection) and it knocked the rack loose. Per the manual, the cera… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a superba 27 wall mounted oven (approx 20 years old)
I have a superba 27 wall mounted oven (approx 20 years old) Have lost manual to describe self cleaning. I have manual keys not press button how do I set the self clean...help please.… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a GE Oven ( combo microwave and conventional oven with
I have a GE Oven ( combo microwave and conventional oven with convection ) Model # XXXXX The unit was installed new 16 months ago. We are having two separate issues and we are wondering how to get the… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
We have a CGS990 GE Cafe gas dual-oven and I noticed that there
We have a CGS990 GE Cafe gas dual-oven and I noticed that there is an electrical heating element in the top of the lower convection oven. Is this usuable as a broiling element, is it for the self-clea… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
MY whirlpool convection oven/microwave wont get hot. The
MY whirlpool convection oven/microwave won't get hot. The control panel works, the fan works the microwave works - everything works except it won't get hot. This happened right after we ran the self c… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
I have a self cleaning kitchenaid superba selectra 27 thermal
I have a self cleaning kitchenaid superba selectra 27 thermal convection double oven and I need directions to work the self cleaning option. lost manual. it is 8 or 9 years old.… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a oven, warming drawer, microwave combination unit,
I have a oven, warming drawer, microwave combination unit, the over isn't heating up on the Bake or convection bake modes, the fan runs but the oven never gets hot. Convection roast, broil and cleanin… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
I purchased my kitchenaid model KERS205TSS4 stove with convection
I purchased my kitchenaid model KERS205TSS4 stove with convection and regular bake features almost a year ago. I lost my service manual. Two days ago I was broiling meat on high broil and all of a sud… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
i have an older superba gas oven. sometimes it will heat to
i have an older superba gas oven. sometimes it will heat to the designated temperature just fine, but it often takes an hour to get hot. Help… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I purchased a house that has a Kitchenaid Superba Selectra
I purchased a house that has a Kitchenaid Superba Selectra 27 self cleaning double oven. And, of course, there is no manual for this oven. I want to clean the top oven and cannot find the location of … read more
Rob
Rob
Vocational, Technical or Trade Scho
420 satisfied customers
I AM RE ASKING MY QUESTION THAT WAS NEVER ANSWERED EARLIER
I AM RE ASKING MY QUESTION THAT WAS NEVER ANSWERED EARLIER TODAY. I'LL TRY AGAIN. I AM REPLACING A 27 IN DOUBLE WALL OVEN.I'VE NARROWED MY CHOICES TO 2 OVENS.#1 IS A KITCHENAID KEBS278SWH AND THE OTHE… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have an older ( think 20 years old) Kenmore digital self
I have an older ( think 20 years old) Kenmore digital self cleaning wall oven. A friend tried to set the clock, hit alot of buttons and now .... it displays 'Locked', as if it was cleaning. I can stil… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
i was 30 minutes into self cleaning my kitchenaid gas range
i was 30 minutes into self cleaning my kitchenaid gas range superba and i got an error message F5 E5 and it turned off. What does that mean?… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
Good morning, We have a KitchenAid Superba Built-In Electric
Good morning, We have a KitchenAid Superba Built-In Electric Microwave-Convection Single Self-Clean Oven with Electronic Clock, model KEMS376TBL0, serial #90202922, but the thermostat part #4164362 is… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
my 10 year old kitchenaid superba oven has locked controls
my 10 year old kitchenaid superba oven has locked controls and nothing will operate except the clock?? model #kebf177dww1… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x