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Frigidaire ice maker not making ice help!!! Something like…

Customer Question
Frigidaire ice maker not...

Frigidaire ice maker not making ice help!!!

Contractor's Assistant: Can you guesstimate how old your Frigidaire is? And just to clarify, what's the exact model?

Something like this....ffhb2740pp

Contractor's Assistant: Do you plan on doing the work yourself?

Hopefully

Contractor's Assistant: Anything else we should know to help you best?

We have already thawed an ice block from the inside of the refrigerator

Submitted: 7 months ago.Category: Appliance
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Answered in 3 minutes by:
11/23/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,692
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Is the arm down on the icemaker and is there water in the icemaker mold?

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Customer reply replied 7 months ago
This ice maker is different than most I've seen. Ice cubes are made behind the dispenser assembly. The dispenser assembly is like a corkscrew that moves the cubes forward to be dispensed. I've already thawed an ice spot from the inside. I don't know which of the 4 water supply lines to consider disconnecting.
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Are you sure the fan behind it is running and the temps in the compartment are zero degrees?

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Ok how long has it been on since you defrosted it?

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Customer reply replied 7 months ago
The ice maker was working a week ago.
The water to the house was turned off due to the outside temperatures. The ice that was visible in the "cube" area has been thawed.
Customer reply replied 7 months ago
the refrigerator is currently unplugged and the water supply valve is off (due to the fact that I am trying to troubleshoot).
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

If the ice in the mold is water the temps are no good are you sure the evaporator behind the fan is not all frozen over?

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Customer reply replied 7 months ago
I cannot see the ice mold due to the type of ice maker it is
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Pull the icemaker out.

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Customer reply replied 7 months ago
I cannot pull the entire ice maker out. I can only pull out the corkscrew drawer.
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Here watch how to do it...CLICK HERE

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Hi there,
I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied I would really appreciate it if you could do that thanks!

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Hi there,
I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied I would really appreciate it if you could do that thanks!

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