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I have a Thermador double oven and the panel shut off, I…

Hi Pearl, I have...

Hi Pearl, I have a Thermador double oven and the panel shut off, I checked the electrical breakers and they were not tripped. Strange thing is the oven light comes on when you touch the panel, and the convection seems to work, any ideas? is this a main PCB problem?

Contractor's Assistant: {} What's the make and model of your oven? And can you guesstimate how old it is?

Model C302U, approximately 15 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Possibly, depending on what is involved

Contractor's Assistant: Anything else we should know to help you best?

It's operational now in convection mode, but regular baking shut itself off

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Answered in 5 minutes by:
11/23/2017
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,656
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Turn the breaker off for 5 full minutes to reset the electronics. Does the behavior change when powered back up?

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Customer reply replied 7 months ago
I reset the breakers but not for a full 5 minutes.... the convection options have allowed me to continue cooking

Did the bake come back, too, or just the convection? The 5 minutes is important to allow the board components to discharge.

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Hello, I see this question is still open and I was just following up to see if you require further assistance.

Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,656
Experience: Highly accurate diagnostician with over 30 years experience!
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