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Was cooking turkey and it smoked up the over, an alarm has…

Customer Question
Was cooking turkey and...

Was cooking turkey and it smoked up the over, an alarm has gone off and I cannot get it to stop. have tried the cancel

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

About 5 minutes

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Oven is still on

Contractor's Assistant: What's the make and model of your oven? And can you guesstimate how old it is?

It is about 10 years old, it is a gas range, electric oven not sure of model

Submitted: 5 months ago.Category: Appliance
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Answered in 2 minutes by:
11/23/2017
Appliance Technician: Kelly, Appliance Technician replied 5 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 24,954
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 5 months ago

Turn the breaker off for 5 full minutes to reset the electronics. Does the behavior change when powered back up?

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Customer reply replied 5 months ago
The beeper went of and I can now turn the light on and off. Display says door is locked, must have gone into cleaning mode. If does not unlock I will get back with you. Thanks for your help.
Appliance Technician: Kelly, Appliance Technician replied 5 months ago

Awesome, let me know if it hangs up again!

If you would be so kind, would you please remember to rate my service USING THE STAR SCALE at the top or the bottom of the page before you leave today? If you don't, I receive no credit for my work. The deposit you placed stays with the site. You may post back at anytime with follow up questions. Please let me know how I may earn your 5 star rating! Thank you so much!

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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 24,954
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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