Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

We unplugged the fridge to fix the ice maker and when we…

Customer Question
We unplugged the fridge...

We unplugged the fridge to fix the ice maker and when we plugged it back in, the digital display is blank. The interior light is on.

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

Samsung, side by side, RS2555SL

Contractor's Assistant: Do you plan on doing the work yourself?

Yes.

Contractor's Assistant: Anything else we should know to help you best?

The refrigerator appears to be off. No fan or motor sound so the meat is going to spoil.

Submitted: 4 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
11/23/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,304
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

What did you do to the icemaker?

Ask Your Own Appliance Question
Customer reply replied 4 months ago
There's was a white plastic piece that came off the sensor. This has happened before and I unplugged the fridge before reattaching since is was a wire. Also the ice was jammed.
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

DId the thermister come off the sensor was the wiring exposed?

Ask Your Own Appliance Question
Customer reply replied 4 months ago
The wiring was exposed.
Customer reply replied 4 months ago
It hung down right over where the ice bucket sits.
Customer reply replied 4 months ago
Any ideas?
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

OH MAN no good....that thermister is powered and will wipe out the control if shorted. Get a new icemaker and see if that fixes it, doubtful but you will 99% need a new dispenser board, but even worse news is they do not make the board...EBAY may have one part #DA97-00409D

All I ask is please select the 5 STAR rating at the top of your page before leaving otherwise I receive ZERO credit for assisting you. BONUSES are always appreciated...Thanks and you can come back anytime for free followup questions & Happy Thanksgiving!

Ask Your Own Appliance Question
Customer reply replied 4 months ago
We are ok with the ice not working but will the fridge still stay cold?
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

It may stay cold if the programming is still in the maiin board too cool. Just make sure the compressr and fans are running.

Ask Your Own Appliance Question
Customer reply replied 4 months ago
They are not running. I cannot hear any sound. Is there something we can do, besides getting a new main board, to get the motor running? Or is motor running dependent upon the main board functioning?
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

The motor depends on the main board functioning, I would take your items out for today i is not going to cool. You can try to unplug the unit for a full minute and plug it back in, but other than that you need a new unit or board if you can locate one. You may need the rear main board on it as well. I am sorry for the news, try the unplug reset.

All I ask is please select the 5 STAR rating at the top of your page before leaving otherwise I receive ZERO credit for assisting you. BONUSES are always appreciated...Thanks and you can come back anytime for free followup questions & Happy Thanksgiving!

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

Hi there,
I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied I would really appreciate it if you could do that thanks!

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

Hi there,
I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied I would really appreciate it if you could do that thanks!

Ask Your Own Appliance Question
Was this answer helpful?
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,304
18,304 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Ice maker not making ice. Model rf263beaesg. Date of
Model rf263beaesg. Date of manufacture July 2016. I've had it less than a year. … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
In refrigerator model wrx735sdbm ice maker, the ice is
in refrigerator model wrx735sdbm ice maker, the ice is freezing in blocks and will not dispence correctly. Any idea on how to correct. also, the bottom freezer door slips open just enough to turn on d… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,768 satisfied customers
My wrx735sdbm whirlpool ice maker will not fill with water,
My wrx735sdbm whirlpool ice maker will not fill with water, new filter installed and reset the boards. What am I missing… read more
Ray
Ray
Appliance Repair Technician
High School or GED
230 satisfied customers
Ice maker is not working. There is ice in the cube tray but
Ice maker is not working. There is ice in the cube tray but doesn't dump into the bucket???? … read more
Ray
Ray
Appliance Repair Technician
High School or GED
230 satisfied customers
This is the fresh food ice maker not the freezer. Does the
This is the fresh food ice maker not the freezer . Does the service diagnostic test #99 energize both valves, the primary in the back in the compressor compartment and the one in the french door ice m… read more
Melissa Martin
Melissa Martin
Senior Technician
Whirlpool , Frigidaire, Maytag, GE, LG Authorized
94 satisfied customers
Fghb2866pf2 Frigidaire ice maker Water flow to ice maker
fghb2866pf2 Frigidaire ice maker Water flow to ice maker keeps freezing up. I thawed out and it froze within minutes … read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,118 satisfied customers
WHICH MODEL ICE MAKER SHOULD I BUY TO REPLACE THE ICE MAKER
WHICH MODEL ICE MAKER SHOULD I BUY TO REPLACE THE ICE MAKER IN MY FRIGIDAIRE TOP FREEZER FRIG # FFHT2126PS2? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
My ice maker is not working properly. Model FGHB2866PFGA.
my ice maker is not working properly JA: What's the make and model? And can you guesstimate how old it is? Customer: model FGHB2866PFGA JA: Do you plan on doing the work yourself? Customer: yes JA: An… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,118 satisfied customers
Ge refrigerator/freezer w/ ice maker. Ice maker harvests
ge refrigerator/freezer w/ ice maker. Ice maker harvests ice, but the ice bucket is frozen cubes or just a slab of ice. What is wrong? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Water is gushing out of ice maker. Ice maker has not worked
water is gushing out of ice maker. Ice maker has not worked for months. it was making a noise for last few days days like a pump running but no water filling the tray. Now it won't shut off. It stoppe… read more
Joel Swenson
Joel Swenson
High School or GED
3,697 satisfied customers
The ice maker just quit frig modelWRS576FIDB02 The ice maker
The ice maker just quit frig modelWRS576FIDB02 The ice maker NTPV303WA1,W10798411, DC12V 5W(###) ###-####made by Nidec Sankyo China. We have replaced the ice maker , Checked the water suply, The water… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a side by side with an ice maker. the ice maker makes
i have a side by side with an ice maker. the ice maker makes hanging pencil like ice.now nothing at all. freezer is a little warm refrigerator a little cold. in the past i cleaned large separate ice m… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,768 satisfied customers
I have a Maytag refrigerator with ice maker, The ice maker
I have a Maytag refrigerator with ice maker, The ice maker works but there is water leaking from the back of the freezer. The water drips down inside the refrigerator. I purchased it in2014. Is there … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
Just replaced ice maker a week ago. New ice maker didn't
Just replaced ice maker a week ago. New ice maker didn't seem to make enough ice. Came in today to hear the fan screaming, there seems to be a problem with the fill tube, took a hair dryer melted ice … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Ice maker not working. Ice maker not working. If possible.
had ice initialy, turned I'm off now turned on but still no ice… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
My ice maker is not making ice. My ice maker is not making
My ice maker is not making ice JA: What's the make and model? And can you guesstimate how old it is? Customer: My ice maker is not making ice JA: Do you plan on doing the work yourself? Customer: If I… read more
Rusty S
Rusty S
Technician
159 satisfied customers
My ice maker isn't working. The ice maker rack is full of
My ice maker isn't working. The ice maker rack is full of frozen water. It was turned off for a time without the water supply being turned off. How can I thaw the rack? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Ice maker is not working-- panel says "ice maker off" but it
ice maker is not working-- panel says "ice maker off" but it doesn't seem to have an option to turn it on … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x