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My Kitchenaid electric range control panel is locked --

Customer Question
My Kitchenaid electric range...

My Kitchenaid electric range control panel is locked -- Error code ERR F2E1 Stuck/Shortcut Key

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

I replaced the control panel in 2015. W10401218 W.O. #6103603647

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, we need to put the turkey in the oven, PLEASE help. Thanks!

Contractor's Assistant: Anything else we should know to help you best?

We tried turning off the oven fuse at the fuse box, waited several minutes, turned on fuse and error code re-appeared as soon as we tried to use.

Submitted: 8 months ago.Category: Appliance
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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 3 days by:
11/27/2017
Appliance Technician: Billy Olenick, Customer Service replied 7 months ago
Billy Olenick
Billy Olenick, Customer Service
Category: Appliance
Satisfied Customers: 241
Experience: Owner at Billy's appliance repair
Verified
My name is ***** ***** I will be helping you out today with your appliance repair. We are on an honor system here and are only paid for our services once rated so please don't hesitate to rate me. I will continue to help you through your appliance repair even after you rate me. Thank you. have you tried killing it at the breaker and take a hair dryer and warm up the control panel and press every key. If this doesn't fix it you will need to replace the touch pad
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Billy Olenick
Billy Olenick, Customer Service
Category: Appliance
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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