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My oven is cooks slow. based on my thermometer it is 10

Customer Question
My oven is cooks...

My oven is cooks slow. based on my thermometer it is 10 degrees less than the digital display. Is there a way to adjust?

Contractor's Assistant: What's the make and model of your oven? And can you guesstimate how old it is?

It is about 17 years old best guess looking for model

Contractor's Assistant: Do you plan on doing the work yourself?

Hoping to

Contractor's Assistant: Anything else we should know to help you best?

VED0273SS

Submitted: 7 months ago.Category: Appliance
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Answered in 7 minutes by:
11/22/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,171
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

I find nothing on the number of VED0273SS

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Customer reply replied 7 months ago
i have a picture and got the input the full number
can i text you the picture?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

send it as you would any other attachment in your E-Mail

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Customer reply replied 7 months ago
emailed
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

Ok I did not get any attachment!

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

Whom is the manufacture of this unit?

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Customer reply replied 7 months ago
Viking
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

ok Got it If you pull the know off on the temperature adjustment and look on the rear of it does it have a screw that you can loosen and adjust the temperature via the knob setting on the shaft?

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

Ok on that mode number in the use and care booklet it is showing two knobs on each side if the clock display . the left side for the upper oven and the right side for the lower oven .

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

Ok I`m not able to assist you then this is what Viking shows for that model number

http://www.vikingrange.com/consumer/product/products/retired-models/retired-cooking-products/27--double--electric-premiere-oven---vedo#product-overview

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Customer reply replied 7 months ago
ok will i be charged anything?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

I will not be paid, I did not answer your question .

As for any charges you will need to contact the web site administrative office for that answer

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