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I have a GE PGSS5RKZSS and the display is completely blank…

Customer Question
I have a GE...

I have a GE PGSS5RKZSS and the display is completely blank and not working any more

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

GE Profile about 4 years ol

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Trying to find details on how to reset the display. The inside lights are not working yet is cooling and freezing correctly

Submitted: 7 months ago.Category: Appliance
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Answered in 5 minutes by:
11/22/2017
Appliance Technician: Joel Swenson,
 replied 7 months ago
Joel Swenson
Category: Appliance
Satisfied Customers: 3,979
Experience: Owner at Scott's Appliance Repair
Verified

Hello sorry to hear you are having trouble, I'm Joel and will be glad to help you today.

Unplug the refrigerator for 10 minutes then plug it back in if the board does not power back up after that then the circuit in the main board that supplies voltage to the display board has failed and it will need to be replaced.

Refrigerator Electronic Control Board

Part #: WR55X11077 - click here for part info at sears

Here is a video showing how to replace the board, I know the unit in the video is not your model but the GE models all use the same board so the replacement procedure is identical to yours.

click here for video

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